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Imports Unlimited

(66 reviews)
Visit Imports Unlimited
Sales hours: 9:00am to 4:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–4:00pm 9:00am–4:00pm
Tuesday 9:00am–4:00pm 9:00am–4:00pm
Wednesday 9:00am–4:00pm 9:00am–4:00pm
Thursday 9:00am–4:00pm 9:00am–4:00pm
Friday 9:00am–4:00pm 9:00am–4:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed
(203) 774-5644 (203) 774-5644

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I didn't get a call back in regards to anything.

I didn't get a call back in regards to anything. I also didn't get a follow up email

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This dealer is outstanding, honest, fair, very

This dealer is outstanding, honest, fair, very reasonable, does not charge outrageous extra “fees” like most dealers do! I highly recommend, I mean highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer did not respond.

Dealer did not respond. That’s ok. I found a car somewhere else. Lost opportunity for this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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sent a message a while ago about the 2015 Cayman they

sent a message a while ago about the 2015 Cayman they have for sale. never heard back, and when using their online price calculator, even with the 10k down i have saved up, the car total goes from $32,500 to $42,328 which is awful. a close family friend works in finance and when i showed him this he was disgusted. im currently working with my bank to take out a loan and the price will drop by $7,416 because i have a 780 credit score, so the total cost would only be $34,912. i know this review is all over the place but do not finance with the dealer. use your down payment towards the car, and finance the rest with your bank. i get a 4.5% better apr with them and it will save me almost $7500.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 7 found this review helpful. Did you?
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They never got in contact with me after enquiring about

They never got in contact with me after enquiring about buying a vehicle. Even if it was already sold I’d have appreciated being informed of that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Have not yet spoken to anyone but they have been very

Have not yet spoken to anyone but they have been very responsive to all my inquiries.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Decent Cars, Not so Decent Flexibility

Decent car and pleasant enough, but despite putting 50% cash down and the finance company confirming the check was on the way, they wouldn't work with me to take ownership of the car. I even offered to put the remainder of the balance on my credit card until they had the check in hand. I desperately needed a car and they wouldn't work with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 15 found this review helpful. Did you?
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It took emails to get a response.

It took emails to get a response. On the second email, I finally received a response that the car was no longer available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was a Super Wonderful Friendly's experience with

This was a Super Wonderful Friendly's experience with Owen. Buying our 2nd car was a delightful experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent transaction great experience.

Excellent transaction great experience. Truthful about everything. Great car at a great price Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.