Reviews
Went in for service.
Went in for service. They did a great job, nice and fast and a free car wash to finish it off.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Steven Boutthavong, Peter. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
This is the sixth time I’ve had service performed on my
This is the sixth time I’ve had service performed on my vehicle. Service has always been top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Garzone. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Hendrick Toyota is an incredible dealership to work with.
Hendrick Toyota is an incredible dealership to work with. A smooth car buying process and the staff really go above and beyond. We just made our third vehicle purchase, and Anthony and Kevin made sure we were taken care of. Off to new adventures in our Land Cruiser!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Hendrick Toyota is an incredible dealership to work with.
Hendrick Toyota is an incredible dealership to work with. A smooth car buying process and the staff really go above and beyond. We just made our third vehicle purchase, and Anthony and Kevin made sure we were taken care of. Off to new adventures in our Land Cruiser!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Kevin Harris. We look forward to helping you with any of vehicle needs in the future!
Great experience and a great car dealer was very
Great experience and a great car dealer was very informative and the team was very friendly
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Andrew Macias. We look forward to helping you with any of vehicle needs in the future!
Jimmy was a pleasure to work with he had me in and out !
Jimmy was a pleasure to work with he had me in and out ! 10 outta 10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear you had such a great experience at Hendrick Toyota Concord with James Michalec. We look forward to seeing you in the future for any of your vehicle needs!
The wait for a State Inspection was about 1.
The wait for a State Inspection was about 1.5 hours. Otherwise, very good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Travis Enix. We look forward to seeing you in the future for any of your service needs!
Concord Toyota was able to meet my needs and avoid a
Concord Toyota was able to meet my needs and avoid a return a Toyota Camry purchase from Hendrick Lexus in charlotte. Woody Woods in concord was who did the job for me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Making the appointment was easy.
Making the appointment was easy. Service department is awesome! They were even able to come get me from my house to pick up my vehicle! Service department is a 5 star! Used car manager/ department though? Zero stars. Completely disrespectful offers for used Vehicles. Will never use them for purchasing or trading in my vehicle and I don’t recommend it either. Go visit another dealership with proper leadership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager
Only way to fix the used car manager problem is hire a better, competent and qualified manager. Offering ignorantly low prices to vehicles worth double is absolutely a good way to loose customers who trade vehicles in. Especially in this current economy.
Took vehicle in for.
Took vehicle in for. Maintenance...later received a call from someone claiming to be from Hendrix asking if I wanted to sell vehicle. Did not appreciate that the service department gave out my information. I don't care how many more free services I have...going elsewhere.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager