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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
1017 lifetime reviews. Includes reviews of Sam Pack's Five Star Ford from DealerRater.com
  • Simple and no high pressure!
    April 22, 2017

    Ask for Sean Pinegar - friendly and helpful salesman! I was dreading going through a car buying experience. He made us feel at ease with no games.


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    Ask for Sean Pinegar - friendly and helpful salesman! I was dreading going through a car buying experience. He made us feel at ease with no games.

    Does recommend this dealer

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  • 2010 Ford Escape

    The service on the vehicle was good, however when checking out I was told I would submit a claim to obtain a refund for the coupon I was using for...

    Dealer Response

    Thank you for letting us know about your recent visit to Sam Pack's Five Star Ford. Please contact our manager at (972) 446-5027 if you would be w...


    Show Full Review

    The service on the vehicle was good, however when checking out I was told I would submit a claim to obtain a refund for the coupon I was using for my oil change. My claim has been denied; no explanation was sent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know about your recent visit to Sam Pack's Five Star Ford. Please contact our manager at (972) 446-5027 if you would be willing to discuss this further.


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  • Turned in my leased vehicle for a new one. Short turnaround!
    April 18, 2017

    Definitely a NO STRESS experience, it went very well and it didn't take all day! Everyone was very informative and helpful! Thank you! Rex & Mon...

    Sam Pack's Five Star Ford of Carrollton

    Congratulations Rex and Monica and thank you for taking time to provide us with some feedback. You are a valued customer to us at Five Star Ford...


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    Definitely a NO STRESS experience, it went very well and it didn't take all day! Everyone was very informative and helpful! Thank you! Rex & Monica

    Does recommend this dealer
    Sam Pack's Five Star Ford of Carrollton

    Congratulations Rex and Monica and thank you for taking time to provide us with some feedback. You are a valued customer to us at Five Star Ford Carrollton and we appreciate your ratings on Jared, David, Alexandra and RJ. We'll certainly share them internally. Please call us anytime with any questions or service issues that may arise. Thank You, Trey Russell, GM, 972-242-6415.


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2008

Mr. Pack, Time Magazine's "Quality Dealer of the Year" for his exceptionally high customer satisfaction standards, also earned Ford's "Distinguished Achievement Award" which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and, more recently, The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year.

"#1 Ford Dealer in Dallas"