Reviews
Great service, great sales team and Fantastic finance department. Test drove a few trucks and decided to purchase the King Ranch F150. It’s comfortable, drives great, gets super mileage and has amazing amenities like message seats. Thank you to everyone who helped! We LOVE our new vehicle.
Great service, great sales team and Fantastic finance department. Test drove a few trucks and decided to purchase the King Ranch F150. It’s comfortable, drives great, gets super mileage and has amazing amenities like message seats. Thank you to everyone who helped! We LOVE our new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Claudia was INCREDIBLE! I came in with a lot of questions and she worked diligently to help me find the best fit for my needs. She listened well, and didn't lose focus when I needed to pivot. Overall, this is the best Ford dealership I have ever worked with. Everyone I have interacted with over the years has been genuine, and have offered excellent customer service. Absolutely would recommend friends and family to come here too. THANKS AGAIN CLAUDIA!!
Claudia was INCREDIBLE! I came in with a lot of questions and she worked diligently to help me find the best fit for my needs. She listened well, and didn't lose focus when I needed to pivot. Overall, this is the best Ford dealership I have ever worked with. Everyone I have interacted with over the years has been genuine, and have offered excellent customer service. Absolutely would recommend friends and family to come here too. THANKS AGAIN CLAUDIA!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
April, We are deeply grateful for your loyalty and kind words! Providing genuine customer care is our top priority at Five Star Ford Carrollton, and we’re thrilled that Claudia delivered such an exceptional experience for you. Thank you for recognizing our team's commitment to service over the years and for recommendations. Please let us know if we can ever assist you in the future at 972-242-6415. Best regards, Trey Russell, General Manager
My name is Milton just drove off in my dream vehicle, a Ford Edge Titanium! Five Star Ford Carrollton is the place to go. Iliana was phenomenal: super knowledgeable about the product, easy-going, and she made the whole process smooth and stress-free. I highly recommend asking for her!
My name is Milton just drove off in my dream vehicle, a Ford Edge Titanium! Five Star Ford Carrollton is the place to go. Iliana was phenomenal: super knowledgeable about the product, easy-going, and she made the whole process smooth and stress-free. I highly recommend asking for her!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Five Star Ford Carrollton family, Milton! There's nothing better than driving off in your dream Ford Edge Titanium. Thank you for the awesome shoutout for Iliana—she really is the best! Safe travels, and thank you for choosing our team! We remain available at 972-242-6415 should you need our advice. Best regards, Trey Russell, General Manager
Awesome presence , Service and no pressure easy sales. Very accommodating fast response and turnaround. Ryan and Alex are a solid 10 in my book . Would recommend them anytime.
Awesome presence , Service and no pressure easy sales. Very accommodating fast response and turnaround. Ryan and Alex are a solid 10 in my book . Would recommend them anytime.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eliezer, Thank you for the awesome mention for Ryan and Alex. Fast communication, great service, and zero pressure is what we strive for every single day at Five Star Ford Carrollton. We truly appreciate the recommendation and look forward to helping you enjoy your ride. Reach out to 972-242-6415 for technical or care advice. Best regards, Trey Russell, General Manager
Very nice dealership, employees were all great! Our salesman was great and everyone that assisted us were great as well.
Very nice dealership, employees were all great! Our salesman was great and everyone that assisted us were great as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, John! Thank you for the high praise! We’re so glad that Danny and the Five Star Ford Carrollton staff provided a great experience for you. We truly appreciate your business and look forward to helping you fully enjoy your new Ford. Reach us at 972-242-6415 for advice any time. Best regards, Trey Russell, General Manager
Absolutely fantastic dealing with David in every aspect of this transaction and Raj was a real pleasure to deal with
Absolutely fantastic dealing with David in every aspect of this transaction and Raj was a real pleasure to deal with
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marc, Thank you for sharing such great feedback! We’re excited to hear that both David and Raj made your experience so positive at Five Star Ford Carrollton. We truly appreciate your business and remain available at 972-242-6415 for your new Ford questions. Congratulations! Best regards, Trey Russell, General Manager
I had a great experience with Five Star Ford! Rocky and Benny were absolutely amazing throughout the entire process. They made getting my truck smooth, easy, and stress free from start to finish. They were both helpful, professional, and made sure everything went smoothly without making me feel pressured. I really appreciate all their help and would definitely recommend Rocky, Benny, and Five Star Ford to anyone looking for a new vehicle!
I had a great experience with Five Star Ford! Rocky and Benny were absolutely amazing throughout the entire process. They made getting my truck smooth, easy, and stress free from start to finish. They were both helpful, professional, and made sure everything went smoothly without making me feel pressured. I really appreciate all their help and would definitely recommend Rocky, Benny, and Five Star Ford to anyone looking for a new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Israelbalbuena8, for the fantastic review! It’s wonderful to know that Rocky and Benny provided a professional truck-buying experience at Five Star Ford Carrollton. We truly appreciate your business and your recommendation. Enjoy your new truck and please stay in touch at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager
Excellent experience with Ryan and Iliana super quick and easy process. We got an amazing deal on a 2026 bronco AND NO HIDDEN FEES!
Excellent experience with Ryan and Iliana super quick and easy process. We got an amazing deal on a 2026 bronco AND NO HIDDEN FEES!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luke, Thank you for the awesome feedback! We're excited to know that Ryan and Iliana took such good care of you and made buying your 2026 Bronco simple and stress-free at Five Star Ford Carrollton. Enjoy the new Bronco, and reach us at 972-242-6415 for technical or care advice. Congratulations! Best regards, Trey Russell, General Manager
Excellent sales experience. Frank was able to find the exact truck I needed and saved me having to search endlessly on websites for the specific packages I needed. I was able to make an appointment and see the truck, plus others I was interested in to compare colors. When we decided on a model and color he made a very good deal for me with a very fair offer for the trade-in. The truck was delivered in perfect condition! Frank’s honest and respectful approach was much appreciated. The finance and finish to the sale were quick and painless, thanks to Alex! Overall a pleasant and relaxed experience without the drama one expects at other dealers. Thanks to everyone at Sam Pack’s Carrollton!
Excellent sales experience. Frank was able to find the exact truck I needed and saved me having to search endlessly on websites for the specific packages I needed. I was able to make an appointment and see the truck, plus others I was interested in to compare colors. When we decided on a model and color he made a very good deal for me with a very fair offer for the trade-in. The truck was delivered in perfect condition! Frank’s honest and respectful approach was much appreciated. The finance and finish to the sale were quick and painless, thanks to Alex! Overall a pleasant and relaxed experience without the drama one expects at other dealers. Thanks to everyone at Sam Pack’s Carrollton!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jim Bob, From Frank’s honest guidance and hassle-free vehicle comparisons to Alex streamlining your finance experience, we're happy to hear your visit was completely stress-free. Thank you for your trust and kind words for everyone at Sam Pack’s Five Star Ford Carrollton—enjoy your new truck, and please reach us at 972-242-6415 with technical or care advice. Congratulations! Best regards, Trey Russell, General Manager
Work extremely hard to find my father the best deal, price and vehicle for him!
Work extremely hard to find my father the best deal, price and vehicle for him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Carlos, Going above and beyond to lock in the right price, deal, and vehicle for your dad is exactly what we strive for every single time at Five Star Ford Carrollton. Thank you for choosing us to help with your father's vehicle purchase—and please reach us at 972-242-6415 when you need vehicle advice. Congratulations to your family on your auto purchase. Best regards, Trey Russell, General Manager