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Crest Volvo Cars

(2,867 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

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New (888) 583-6462 (888) 583-6462
Used (866) 886-4637 (866) 886-4637
Service (866) 931-8823 (866) 931-8823

Inventory

See all 379 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2011.
Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute best deal available. At Crest Volvo Cars we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo speak with our sales team choose a Volvo financing option that works for you and then walk away with a top-quality vehicle that matches your lifestyle. At Crest Volvo Cars your hometown Plano Volvo dealer we promise you a convenient car-buying experience you won't soon forget.
The largest volume, New and Used combined, Volvo dealership in the Nation.

Service center

Phone number (866) 931-8823

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:30pm
Sunday
Closed

Meet our employees

Lyn Ford headshot
Lyn Ford
Volvo Certified Service Advisor
(380 reviews) certified badge
Ally Gallagher headshot
Ally Gallagher
Volvo Certified Service Advisor
(232 reviews) certified badge
Jorge Ramirez headshot
Jorge Ramirez
Volvo Certified Sales Manager
(221 reviews) certified badge
Jeremi Chapman headshot
Jeremi Chapman
Volvo Certified Service Director
(215 reviews) certified badge
Jordan Farmer headshot
Jordan Farmer
Volvo Certified Service Advisor
(201 reviews) certified badge
Bryce Williams headshot
Bryce Williams
Volvo Certified Service Advisor
(75 reviews) certified badge
Mark Morgello headshot
Mark Morgello
Volvo Certified Service Advisor
(62 reviews) certified badge
Rachael Mergott headshot
Rachael Mergott
Volvo Certified Finance Director
(130 reviews) certified badge
Brandon Bowen headshot
Brandon Bowen
Volvo Certified Product Specialist
(75 reviews) certified badge
Jasmin Umanzor headshot
Jasmin Umanzor
Volvo Certified Service Advisor
(38 reviews) certified badge
Duncan McPhail headshot
Duncan McPhail
General Manager
(109 reviews)
Max Caplin headshot
Max Caplin
Volvo Certified Sales Manager
(74 reviews)
Gage Rucker headshot
Gage Rucker
Volvo Certified Business Manager
(47 reviews)
Mike Stock headshot
Mike Stock
Volvo Certified Product Specialist
(40 reviews)
Madolyn McPhail headshot
Madolyn McPhail
Volvo Certified Delivery Coordinator
(37 reviews)
Tim Warner headshot
Tim Warner
Volvo Certified Product Specialist
(35 reviews)
Greg Bryan headshot
Greg Bryan
Volvo Certified Product Specialist
(30 reviews)
Skye Warner headshot
Skye Warner
Volvo Certified Delivery Coordinator
(25 reviews)
Ricardo Riojas headshot
Ricardo Riojas
Volvo Certified Product Specialist
(23 reviews)
Tim Taylor headshot
Tim Taylor
Volvo Certified Parts Director
(20 reviews)
Juan Perez Cepeda headshot
Juan Perez Cepeda
Volvo Certified Product Specialist
(16 reviews)
Nick Lambert headshot
Nick Lambert
Volvo Certified Product Specialist
(15 reviews)
Alan Orozco headshot
Alan Orozco
Volvo Certified Product Specialist
(14 reviews)
Pete Shellworth headshot
Pete Shellworth
Volvo Certified Sales Manager
(12 reviews)
Nash Abir headshot
Nash Abir
Volvo Certified Product Specialist
(11 reviews)
Caden Leggett headshot
Caden Leggett
Volvo Certified Product Specialist
(8 reviews)
Eli Rivera headshot
Eli Rivera
Volvo Certified Product Specialist
(38 reviews)
Billy Delgado headshot
Billy Delgado
Volvo Certified Product Specialist
(19 reviews)
Daniel Carlos headshot
Daniel Carlos
Volvo Certified Product Specialist
(18 reviews)
Tyler Barna headshot
Tyler Barna
Volvo Certified Product Specialist
(24 reviews)
Jasmine Breysacher headshot
Jasmine Breysacher
Volvo Certified Product Specialist
(1 review)
Jaime Jasso headshot
Jaime Jasso
Volvo Certified Product Specialist
(1 review)
Louis Nelson headshot
Louis Nelson
Volvo Certified Product Specialist
(1 review)
K Healy  headshot
K Healy

Reviews

(2,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Volvo Cars from DealerRater.

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The service has gotten progressively worse in the last

The service has gotten progressively worse in the last few times I’ve taken my car here. From lack of communication to no detailing I’ve become disappointed from where we started to where we’ve come. I took my car in for an oil change and inspection. I texted and tried to communicate with the service advisor to no avail. I had to call the next day to check on the status of my car and go find out it was ready for pick up.

The service has gotten progressively worse in the last

The service has gotten progressively worse in the last few times I’ve taken my car here. From lack of communication to no detailing I’ve become disappointed from where we started to where we’ve come. I took my car in for an oil change and inspection. I texted and tried to communicate with the service advisor to no avail. I had to call the next day to check on the status of my car and go find out it was ready for pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I personally have been doing business with crest since

I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing.

I personally have been doing business with crest since

I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Exceptional and smooth service.

Exceptional and smooth service. Thanks to Ally who has high professionalism in taking requests and helping them out in no time.

Exceptional and smooth service.

Exceptional and smooth service. Thanks to Ally who has high professionalism in taking requests and helping them out in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service!

Excellent service!!!!!!! Always on point and with a smile. We will be bringing our Volvo to this location every-time any work needs to be completed.

Excellent service!

Excellent service!!!!!!! Always on point and with a smile. We will be bringing our Volvo to this location every-time any work needs to be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Check in was quick and easy.

Check in was quick and easy. Lyn cleaned something off my car door and turned on my road sign information at no cost. Getting my loaner was quick and easy too. My car was ready fast and vehicle return and payment was faster than usual.

Check in was quick and easy.

Check in was quick and easy. Lyn cleaned something off my car door and turned on my road sign information at no cost. Getting my loaner was quick and easy too. My car was ready fast and vehicle return and payment was faster than usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mark was an extremely good service specialist to work

Mark was an extremely good service specialist to work with … Crest service was competent & efficient in dealing with our 2026 XC60 issue … would highly recommend based on our recent experience

Mark was an extremely good service specialist to work

Mark was an extremely good service specialist to work with … Crest service was competent & efficient in dealing with our 2026 XC60 issue … would highly recommend based on our recent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thank VOLVO for having a Kind bilingual person in the

Thank VOLVO for having a Kind bilingual person in the service department I hope you will have more work

Thank VOLVO for having a Kind bilingual person in the

Thank VOLVO for having a Kind bilingual person in the service department I hope you will have more work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Lyn is a great advisor!

Lyn is a great advisor! I have been back multiple times and he always takes care of me

Lyn is a great advisor!

Lyn is a great advisor! I have been back multiple times and he always takes care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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as always lyn and Ally took care of my needs and kept me

as always lyn and Ally took care of my needs and kept me well informed

as always lyn and Ally took care of my needs and kept me

as always lyn and Ally took care of my needs and kept me well informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service director and the dealership principal saved

The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan.

The service director and the dealership principal saved

The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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