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Mooresville Ford

(287 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mooresville Ford from DealerRater.

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Gene Reed

Quickest, easiest and best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing buying experience!

Outstanding buying experience! Friendly down to earth people and so efficient with the purchase process! Have never been to a car dealership like this. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AMAZING EXPERIENCE!!

Seamless purchase! Bill H. was SO helpful and a pleasure to work with!!! Purchasing a vehicle at a dealership is typically a long exhausting delay of back and forth. Not here! I highly reccommend this dealership. Our next purchase, we are calling Bill!! Thank you to everyone that assisted in our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kerrilee, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Quick and pleasant experience

Easy to work with. By doing the pre-application online, all paperwork was done in 30 minutes and I was out the door. Pleasure to do business with. This dealership even sent me out with a full tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mooresville Ford

Staff was super nice and responsive Easiest car purchase I can remember

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place

Great bunch of people from sales to service. I have bought 6 cars from them over the years and they have always treated me right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jay, thank you! Thank you for your patience and kindness during the long process of waiting for your Maverick! We'll see you again soon!

Outstanding Dealership!

I had by far the best experience I have ever had at a dealership here. Devin was knowledgeable, and the least pushy salesperson I have ever dealt with. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Phillip, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Outstanding

Oustanding experience shannon ,amy and jeremy were outstanding during the buying process. I purchases a for maverick, whenever i had any question about my truck getting made the resonded quickly and answered all my questions. Would definitely recommend mooseville ford and especially the 3 people mentioned above to purchase a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rick, THANK YOU! Your kind words, patience and understanding throughout the long process was more than appreciated. We look forward to seeing you soon!

Great service

Devin was awesome and easy to deal with. Great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jared, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mooresville Ford Review

Everyone I encountered during the process was professional, knowledgeable, helpful and friendly. Especially our sales consultant Jeremy. He was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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