Reviews
Dave Machold did a great job.
Dave Machold did a great job. helping me with settings, which I was confused about. My car service took 2 hours which was I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Foggbpu377, we're glad you had such a wonderful experience with us! Thank you for choosing Hendrick Lexus Charlotte!
Ralph was very helpful in explaining my new car.
Ralph was very helpful in explaining my new car. Also he was super informative. Hayden and Ivan were such a pleasure working with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gsummerour04, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.
I always get the best service and attention from this
I always get the best service and attention from this dealer. Dave Machold is my favorite service consultant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cinlmain, thank you for sharing your positive experience!
My service appointment ran smoothly and quickly and my
My service appointment ran smoothly and quickly and my service consultant Marisa Kovaly was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shneg, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Adrian made my visit pleasant.
Adrian made my visit pleasant. He even helped me with a coupon. Great reception area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cadcock, we are very happy we could provide you with a positive experience!
Always courteous and friendly staff.
Always courteous and friendly staff. Loaner is a wonderful service and it's always very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Denise, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Always a pleasant experience and I consistently feel like
Always a pleasant experience and I consistently feel like I am in good hands. Marisa Kovaly in service and the entire dealership deserve a 5 star rating!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen Bennett, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
The staff is top notch as is the quality of the work.
The staff is top notch as is the quality of the work. Marisa Kovaly did a great job of listening to my needs as we discussed the service work to be performed during my last visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Janet.kocal, we're glad you had such a wonderful experience with us! Janet.kocal, thanks for taking the time to leave a review.
This is the best Lexus dealership and Marija Snow is by
This is the best Lexus dealership and Marija Snow is by far the ultimate professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Macenz2014, we're glad you had such a wonderful experience with us! Thank you for sharing about your time spent with Marija. Have a great weekend!
Hendrick Lexus has always done a top notch job servicing
Hendrick Lexus has always done a top notch job servicing my Lexus. My Servce Consultant Dave Machold also does a top notch job of communicating service needs projecting timing. My total experience with HENDRICK Lexus has always been excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2jpalmer, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!