Reviews
I took my car to Hendricks Lexus for a standard
I took my car to Hendricks Lexus for a standard maintenance appointment and was lucky enough to have Marisa Kovaly as my service advisor. She was so knowledgeable and helpful. Definitely one of the best service advisors I’ve ever had. I will always ask for her one my future service appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. Marisa does a fantastic job! We hope you have a great day!
My service Consultant Marija Snow at Hendrick LEXUS is
My service Consultant Marija Snow at Hendrick LEXUS is definitely deserving of my 5 star rating! She is knowledgeable, caring and trustworthy! I am always satisfied with the service performed on my car. It is the most positive experience I've ever had in dealing with a car dealership service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Exceptional Dealership with an unmatched Service
Exceptional Dealership with an unmatched Service Department! Our Service Consultant, Maria Snow has earned her 5-Stars, we would give her more if it were possible! She is professional, knowledgeable, courteous, and always keeps us up-to-date. All of the personnel in the Service Department are great too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Imua360, thank you for sharing your positive experience with Marija and our service team!
Clean, Friendly, transparent, quick, Dave was great,
Clean, Friendly, transparent, quick, Dave was great, answered all of my questions, reviewed my bill
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miles4798, thank you so much for the positive review about Dave!
Always very relaxing atmosphere!
Always very relaxing atmosphere!! It is a drive to take my car but everyone is so nice and love everything about the dealership. Service department is top notch Thanks David Machold for taking care of us this past weekend!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tlsmith3891, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!
Easily the best dealer maintenance department I have ever
Easily the best dealer maintenance department I have ever worked with. David Machold has been my service advisor for my last 2 vehicles with them and couldn't ask for a better guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tmoore14, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thank you, and have a fantastic day!
Very pleasant experience, Dave Machold great service rep
Very pleasant experience, Dave Machold great service rep took care of me in my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
M.elliott, we're glad you had such a wonderful experience with us!
David Machold provides very professional service which
David Machold provides very professional service which includes a smile and genuine friendliness. Very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Geoffrey, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!
David Machold was very professional and courteous.
David Machold was very professional and courteous. Awesome customer service. Kept us informed on the repair of our vehicle and made sure we were satisfied. David is one incredible customer service person. Thank you David for the exceptional treatment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very thorough, very professional, best dealership in
Very thorough, very professional, best dealership in town! No need to even consider anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Davejdavej45, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thanks again for the recommendation, and have an amazing day!