Skip to main content

Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 1:00pm to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Willie Hailey has been a great salesperson to us over the...

Willie Hailey has been a great salesperson to us over the past nine years. Every time that we have come back to see him he has always been consistently patient, kind, professional, and really adaptable. It shows in his work ethic that he is passionate about what he does and it reflects back to his loyal customers that continue to come back to Keffer to purchase their vehicles. The Browns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow is all I can say my man Willie is the best in the...

Wow is all I can say my man Willie is the best in the business. Had me sold on buying a truck in minutes made the transition smooth will be back to buy a car from him again very soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Honda Civic Sport

I’ve been trying to buy a car for the past year, and just hadn’t really found anything I really wanted that was in my price range and within driving distance. I searched online and found a car here that I was very interested in. The next day I went to the dealership to see it in person, and was introduced to Baylee Butler, who was my sales rep. She was very helpful, showed me the car, and was not pushy at all. Which I really liked because a lot of times you feel pressured when trying to buy a car. When I came back to purchase the car, she and her manager made the “buying” process easy! Baylee kept in contact with me after the process as well to make sure everything exceeded my expectations. The only negative thing I have to say is I did find a small tear in one of the tires when I got home, but I let Baylee know immediately and they are replacing the tire for me. I would recommend this place to anyone trying to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tiffani, it was our pleasure to work with you. Your satisfaction means to world to us. Thank you for letting us know that you enjoyed your experience and your needs have been met. We are always here to help; stop by at any time.

Wonderful place to buy a car. I was able to thoroughly...

Wonderful place to buy a car. I was able to thoroughly look at the car I bought before making a decision and had all of my questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

General Washington was real helpful and got me where I...

General Washington was real helpful and got me where I wanted to be in car payments. I really enjoyed my experience at this dealership and my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bad service experience

My 2018 jeep wrangler had several issue`s . After two separate trips to the dealership for a total of 10 days the tech claims he can not find any issue`s with the jeep . I went and picked it up and less than two hours later i replicated the failure and video recorded it and sent it to them via email. Even after that they claimed there was nothing wrong with the vehicle . I am blown away that even with evidence they claim its not happening.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my fourth car from Keffer Jeep and I will keep...

This is my fourth car from Keffer Jeep and I will keep coming back as they always give me the best deal available and are willing to work to keep their customers happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Frank Camarda has helped us with 2 gladiators and 1...

Frank Camarda has helped us with 2 gladiators and 1 wrangler in the past 4 months. He is super thorough and makes sure he helps you get exactly what you want. 100% recommend going to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience. I called the dealer ship at 7:30...

Wonderful experience. I called the dealer ship at 7:30 one night and General Washington Jr answered the phone and I told him about a truck on their lot I was interested in. He told me all about it and told me it was a nice truck and to come look at it. I live 2 hours away from this dealership in a different state. General assured me this vehicle was top notch and in perfect condition. I drove there the next day and boy was he right. The truck was amazing and he was a very nice man. He sold me the truck. I offered a price and they countered and then I offered another price and they took my offer. Very friendly and willing to help you out. I highly recommend this dealership even if it is a little drive it is highly worth it. General Washington Jr is a top notch salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest Vehicle Trade Ever

I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehicle for me that were over and above a normal trade in. There was no haggling I got a fair offer from the start. The truck was gassed up and ready for a test drive when I arrived, there was no waiting at all. Ritchie had all the paper work in order and I was in and out in a little over two hours. It was the most pleasant, quickest vehicle purchase I have ever made. Will be going back to Keffer and looking for Ritchie on my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.