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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 1:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Jeep purchase

We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anonymous

Patrick was really great to work with and made the experience as easy as possible - would highly recommend him and this dealership if looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf us all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Please come visit us again soon!

Air bag recall

Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off any scheduled appointment time and received a call about an hour later stating that my axle seals and fluids needed to be replaced (not one mention of airbag recall). I said go ahead on the repair since it was at the dealer even though it probably would have been half the price elsewhere. Called at 5pm to see if Jeep was ready and they said it was but the airbag recall would have to be rescheduled a week out because they didn’t have part! They could have ordered the part or told me they didn’t have it when I made the appointment, when I dropped it off and when they called to jam me on the repairs to the axles. They didn’t. Very poor communication and when I asked for the manager he blamed Fiat Chrysler. Not the fact that they can’t communicate. Awful service experience and it seems they really don’t care!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional Caring

Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership just looking, after talking with Patrick he made it possible for me to purchase a new truck. I will highly recommend this dealership and Patrick McCormick to anyone as well as my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A-Ma-Zing!

Willie was nothing but the best, can't thank you enough! Beyond satisfied, I came in nervous and left very much happy! Ask for Willie, with little to no credit and left the same day with a car within budget and a car that suits me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the great review, Devin! We are pleased to see that Willie went above and beyond to get you just what you needed and made the deal work. Congratulations on your purchase; please be sure to come back if we can assist you in any other way.

Polite, understand my budget, and worked hard for best deal

If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep Wrangler

A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than I was... perfect gentleman, patient with the situation, loving my new jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience!

Salesman Mike Benjamin, was both easy going and professional. Same goes for the finance team, joe Cornelius. Is top shelf. The introduced me to the service manager who allowed me to inspect the vehicle to my satisfaction? This was a used 2014 Jeep Compass. I will stop at Keffer CJDR first when I upgrade my truck. Thanks Chris G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, thank you for your review and your business! We're glad to hear that Mike and Joe provided you with the great service you deserve. We appreciate your business, congratulations on your Jeep Compass!

Best experience yet!

Patrick McCormick was the best car salesman I’ve ever met! Patrick was super nice, quick, and reasonable. I told Patrick what my price range was and some specific features I wanted my car to have. Ten minutes later he came back with this beauty and handed me the keys. I was overly pleasured with his pick and his custom service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing service

Patrick McCormick was the best car salesman I’ve ever met! Patrick was super nice, quick, and reasonable. I told Patrick what my price range was and some specific features I wanted my car to have. Ten minutes later he came back with this beauty and handed me the keys. I was overly pleasured with his pick and his custom service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, Thanks for your feedback for Patrick's amazing care of your experience. We are sure he will be pleased to learn of your satisfaction. Congratulations on your car!