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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Late night purchase that didn’t involVe alcohol or pizza

My experience began on a rainy night minutes before normal closing time at 8pm. Armed with the idea I was just looking......at 12:43am I became the proud owner of a new Jeep Wrangler. And if it weren’t for the patience and calming nature of General Washington I would have moved on. I’m very pleased with my purchase but even more so with the willingness and sincerity of General to make this work. As a woman purchasing a car I was more skeptical than the average and I truly appreciate the way he handled the process. It’s so refreshing to have someone like General Washington to make the car buying experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Punkin JL

Thank you Brandon and the crew at Keffer Jeep for making my first new car purchase a breeze. I am so happy to be a Jeep owner. Love my new Punkin. Melanie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team!

Thanks to Sydney and the rest of the Keffer team for making things happen and getting me into my new Jeep Wrangler! I absolutely love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

I wasn't expecting to buy a vehicle when I arrived at the dealership and had planned on just looking but my salesperson CJ told me about the awesome rebates and gave me a deal I couldn't turn down. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you so much for sharing your five-star review with us! We are happy to learn CJ provided you with excellent service. Congratulations on your new vehicle! We appreciate your business and look forward to working with you again in the future.

Excellent from start to finish!

The service you provided was amazing and we couldn’t have had a better experience. You made it an exciting and an easy process. You bent over backwards for us and we are grateful. Most of the work was finished before we arrived to pick up our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Out of the State and Great Buying Experince

I recently purchased a Pre-Owned Ram Truck from Keffer Jeep/Ram. I had a very pleasant experience with General Washington, was the (Sale Rep.). He did a great job of communicating with me prior to my visit to the Lot. Once my wife and I arrived, he was very gracious and kind to us. He show us the truck explain everything about the vehicle in detail and then we test drove the truck. The knowledge and the experience was outstanding. I will consider to purchasing another vehicle base in my experience there, if the General is the salesperson. General Washington you are the best. Elga & Carlos Rincon, GA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Personal buyer

Michael Benjamin was our salesman. He was not a pushy salesman, answered all our questions. Super super nice guy and we would definitely recommend Michael to our friends and he was very knowledgeable. We give Keffer Jeep a five star and everyone was super nice and treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad that you enjoyed working with Michael! He was happy to help you and ensure that you were satisfied with your purchase. If we can assist you with anything else, then please let us know.

Kim Erickson!

I love this dealership for a couple of reasons- They’re efficient and the staff is super pleasant to work with. I called Kim and mentioned wanting a new car, she saw me later that night to talk about my options. She was very knowledgeable, sweet, and personable. She was also very honest and open, which my husband and I appreciated. She was very eager to help, and stayed cheerful, even though we kept her after hours! Our experience was very pleasant! If you happen to visit this dealership, ask for Kim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car experience

I love this dealership for a couple of reasons- They’re efficient and the staff is super pleasant to work with. I called Kim and mentioned wanting a new car, she saw me later that night to talk about my options. She was very knowledgeable, sweet, and personable. She was also very honest and open, which my husband and I appreciated. She was very eager to help, and stayed cheerful, even though we kept her after hours! Our experience was very pleasant! If you happen to visit this dealership, ask for Kim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Katlyn, Thanks for taking the time to share your experience with Kim. We appreciate your great feedback. Please let us know if we can do anything else for you.

1st time buyer

Frank did great! Really enjoyed this experience. I really appreciated all the help he provided and education. He knew his stuff and I am beyond excited to drive away with a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.