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Five Star Ford

(8,823 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 23 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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Little bit of back and forth during the negotiation.

Little bit of back and forth during the negotiation...but everything came together and it was a great experience. Thank you Mr. Bass for getting everything all together.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would give Brieanna Lopez all the credit.

I would give Brieanna Lopez all the credit. She was a fantastic sales lady. After driving 4 hours to the dealership Brieanna made a better deal ! Walked away in a brand new instead of a used 2023 for a better deal! Now how the deal worked out was not ideal. We came to look at something else and it was a lot of back and forth it was at another location then it sold. But her quick response to get another explorer of a much better deal was what sold us on buying a car from her instead of walking away. We didn’t originally start with her as the salesman we were talking to but she was able to sell the deal.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was kind professional and so courteous.

Everyone was kind professional and so courteous. Truly a great experience and I love my Bronco

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was shopping online for a new company vehicle.

Was shopping online for a new company vehicle. I was blown away with the selection and pricing they had. No silly business, what they had online was in fact what they offered.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, stayed late with me helping me look at

Great service, stayed late with me helping me look at different vehicles in my budget and let me do a test drive late! Will be the first place I go to for my next vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I can’t express enough how great of an experience I had

I can’t express enough how great of an experience I had with Mr. Alfred. He was so personable and met all of my NEEDS. He worked his magic and made it happen for my family and I. Thank you Alfred. You are the man! I will be forever grateful. PS: my dad has gotten 6 cars, my nana 1, and my brother 1 all from Alfred!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wanted me to do a credit check first.

Wanted me to do a credit check first. I just wanted an out the door price

Rating breakdown (out of 5):
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1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great buying experience.

Had a great buying experience. Carlos was very easy to work with and had great communication.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people, they treat customers like they are

Very nice people, they treat customers like they are special. Great doing business with this dealership and the entire team.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is the best in DFW and it’s not even

This dealership is the best in DFW and it’s not even close. The sales rep Tyler was professional and made the car buying process a breeze for my finance and I walked out with two new vehicles. I would highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.