Five Star Ford

What can I say 10 out of 10 experience great my sales guy was Alfred. Very nice man explain everything without a question. He answered it. He walked me through all the process, and was there through everything. I will refer him to all my family and friends!! I bought a Ford bronco Outer Banks Ford. Exactly what I want.!

It was a very long and 'stressfull day. We had been rear ended on the interstate on Friday, I spent monday and tuesday getting estimates and everyone said it should be totaled but could not garurntee it but with the frame bent they suggested looking for a car. I went to 5 star and talked to Alfred, the best salesman on the floor. He listened and we looked at a few cars, and brought back a lease and purchase. while the lease was good till i knew that the car would total I was hesitant, Alfred got his boss and we discussed and his commented that i was a long and valued customer and I only had about 8 months on payments that they maybe could flip it and i would not have to deal with the insurance at all. So they went to bat for me and were successful in making it happen. I would give Alfred and everyone that helped 10stars if I could.

Transaction was made easy and pleasant. From Stephanie Hunter to Alfred El Darazi to finance. All of them made the experience enjoyable.

I can’t even begin to say how thankful I am for the help this dealership and Jason Howell gave me. They are truly there to help people get in the vehicles they want. Super fast and easy transactions, in and out. I drove 5 hours to purchase my truck and will do it all the time now for all my vehicle purchases. Mike Schuman in finance also, man this guy is definitely the best in the business, had me going in conversation the whole time and was really laid back and wasn’t pushy at all in anything. Can’t say enough about this dealership and will definitely tell anyone who will listen when buying a vehicle to go to Five Star Ford!

Alfred was absolutely amazing! After totaling our car, we spent weeks searching for a new one and had such a frustrating experience with the back-and-forth at other dealerships. From the moment we walked into 5 Star, Alfred made us feel like family. He listened to exactly what I was looking for and made the entire process easy and completely hassle-free. Nate in finance was also great - transparent, friendly, and straightforward. We couldn’t have asked for a better experience. Highly recommend Alfred and the team at 5 Star!

My son purchased a truck - has had the truck for less than 3 weeks and 3 of the 4 tires have bubbled up on him last weekend- he has made multiple calls to the dealership with no help! There is no way those tires should've passed their inspection - if they even did one! Update: They finally agreed to replace the tires after 5 days of missed work because he couldn't drive the truck.

Beware a bunch of crooks in this dealership steer completely clear of this place when looking for used vehicles.

Five Star FORD Really Does Live up too The name Thank you Jason and the Ford team that helped me I would 100% recommend family and friends to come shop at five star FORD and I would most definitely buy another vehicle from this dealership.

I bought my truck in May, took delivery of said Truck 5 days after purchase so they could to the blue certified inspection. To make sure everything with the truck was good. A week after delivery my son noticed my driver's side tail light is out, my driver's side headlight is extremely dim, my air conditioner works poorly, and none of the charging ports work consistently. I purchased the Tritan Warranty. So all of this should be repaired by them, I am also supposed to get a loaner vehicle while repairs are completed. I am getting the run around on where I am supposed to take it for repairs. They say they aren't experienced with my Ram that THEY sold me, yet they claimed that they were certified to do the inspection when I purchased it. Which is it inexperienced, or certified. I WANT MY NEW TRUCK FIXED!!!!!

Friendly and helpful staff with lots of inventory and great prices! I’ve purchased three vehicles from them. They make buying a vehicle quick and easy.