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Five Star Ford

(8,909 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 23 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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Lewis Bass is a great salesman, he made everything quick

Lewis Bass is a great salesman, he made everything quick and efficient. Will buy from again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was by far the easiest car buying experience I’ve

This was by far the easiest car buying experience I’ve ever had. I inquired about a vehicle online, was put in touch with Mr. Alfred El-Darazi. We quickly came to an agreement on price. When I went in to finalize, he had the vehicle already washed and ready to go. I signed the on the dotted line and was out in 2 hours. I can’t speak to the other salesmen but I would definitely use Alfred El-Darazi again. He was a very kind, and friendly gentleman.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience purchasing my vehicle!

I had a great experience purchasing my vehicle! My salesman, Alfred, was professional, patient, and very helpful throughout the entire process. He answered all my questions, explained everything clearly, and made sure I felt comfortable with my decision without being pushy. The process was smooth, and I’m very happy with my new vehicle. I would definitely recommend asking for Alfred if you’re looking for someone trustworthy and attentive! I had a great experience working with the finance manager, Tut, during the purchase of my vehicle. He was professional, patient, and transparent throughout the entire financing process. He clearly explained the paperwork, payment options, and answered all my questions without making me feel rushed or pressured. His helpfulness made the process smooth and stress-free. I truly appreciate his excellent customer service!

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alfred was great at making sure I was getting the exact

Alfred was great at making sure I was getting the exact vehicle I was looking for. The process was about as seamless as possible. I would recommend asking for him if you’re in the market for a vehicle.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you Alfred for making the purchase so easy and

Thank you Alfred for making the purchase so easy and showing us all the trucks we were interested in. We are thankful for all your kindness and professionalism. We will definitely purchase our next vehicle with and your company.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super quick and easy service here!

Super quick and easy service here! They make the car buying process easy and less confusing.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alfred was amazing and very helpful.

Alfred was amazing and very helpful. We really appreciate all the effort that the team provided.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marisa was amazing.

Marisa was amazing. We found her through dealer rater and she could not have made the transaction easier. I have never completed an auto transaction that quickly.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Marina was awesome, she stopped doing her task to help me

Marina was awesome, she stopped doing her task to help me find a new truck. I love this truck, she is very friendly easy to talk to and answered all of my questions. She is definitely 5 star quality for this dealership, she needs to stay, thank you Marina for helping me🙏👍

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I agreed to purchase a car on Friday evening over the

I agreed to purchase a car on Friday evening over the internet and phone. Waited all day Saturday for the finance department to call and get the deposit and give wire instructions for the final payment. They never called talked to the salesman a few times that day as well arranging delivery or pickup. Finance never called. Salesman called me Monday morning and renegotiated the delivery charges again. I am still waiting on Finance to call me. I texted my salesman Monday afternoon and asked when Finance was going to call. Finally, at 6pm he called me a commenced to tell me that they had sold my car on Saturday, and that was the reason Finance never called. I was pretty upset that they sold a car that was supposedly sold to me on Friday! I hung up and then tested him and asked for his managers name. At 7pm the manager called and apologized but started making excuses for what had happened. He blamed the salesman because he was new and did not know how things worked there yet. I asked him if it was the manager's job to make sure his salesman does things correctly. I would not try to buy a car from them over the internet! They even made me get insurance on the car and send in my DL info. I asked for compensation for the insurance coverage I purchased and the time i wasted with them. He said he would have his General Sales Manager give me a call. Still waiting on that call as well!!! DO NOT BUY HERE!!!!

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1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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