Five Star Ford

Luis Bass is the best salesmen he always knows what I want and what I like.He goes above and beyond to meet my expectations. As long as he's there, I will definitely be going back.As for all the staff there so friendly and make you feel so welcoming and for the finance dept Adel was so friendly and kind.

Immediate assistance as soon as me and my wife walked in. Alfred was the first to greet us. He was very helpful and knowledgeable on the vehicles we were interested in. Oscar and Alfred stayed late to make sure me and my wife left with the vehicle we wanted. Couldn't have asked for a better experience.

Enjoyed my experience buying a used truck. Lewis was great, he made the process very easy. I would recommend this dealerships as well as Lewis.

Alfred is a great salesman. Very knowledgeable and attentive to what we were looking for and what we needed. We will always buy from Alfred and 5 star Ford. I love my Mustang!

Honest and quick car buying experience. I would buy a car here again and recommend this dealer for others.

Very quick and generous, Lewis was really helpful. Will recommend to others that are looking for a car or trade in

Great experience, Lewis was very helpful and professional. The truck was ready when I picked it up. I got even a full tank. Enjoyed the service.

Contacted dealer about a car they had listed on their website. Agreed to purchase the vehicle on Friday evening. The finance manager was to contact me for the deposit and wire instructions for final payment. He never called Friday or Saturday. I contacted my salesperson Joe Richardson letting him know that nobody had called yet. They renegotiated the deal again Monday morning with the delivery information. Finally, Monday evening they called to let me know that they sold the car out from under me on Saturday. Needless to say, I was not pleased. I asked Joe for his manager's name and Josh Ingram (his manager) ended up calling me about the deal. Josh informed me that Joe was new and did not know how things worked at their dealership yet. I asked him if it was the manager's job to make sure he does. Then he started throwing out other excuses as well. I acknowledge the fact that Josh made the effort to call, but I could have done without excuses. Very poor customer service from this dealer! If you are not there in person, do not go thru all the trouble. I had sent my DL information and proof of insurance on the car I was supposed to purchase. You would have thought that someone would have pulled the car aside while the deal was finished up. I was always waiting on them to get back with me.

The dealership is clean. All of the people that we encountered were helpful and friendly. Alfred is the best sales man ever and Tut is very knowledgeable and friendly.

I just purchased my fourth vehicle from Five Star Ford, and once again, the experience reminded me why I continue to come back. This time, we purchased a Ford Bronco for my wife, and the entire team made the process seamless from beginning to end. A special thank you to Alfred, who has been my sales professional each time. As always, Alfred did a fantastic job. He knows how I like to do business, makes the process easy, and consistently provides the level of service that keeps me coming back. I also want to congratulate David on his promotion to Director of Finance. It was great seeing him and having the opportunity to catch up. Congratulations, David—well deserved! David handed me off to Adel to close out the financing, and I couldn't have asked for a better experience. Adel may be new to the Five Star family, but by the time we finished, he felt like a brother. He took the time to walk me through my financing options, answered all of my questions, and made sure I was comfortable with everything before we finalized the deal. After four vehicles, I can confidently say that the people are what keep me coming back to Five Star Ford. Great service starts with great people and great leadership, and that shows every time I walk through the doors. Thank you, Alfred, David, Adel, and the entire Five Star Ford team for continuing to take such great care of me and my family. We absolutely love the new Bronco! Gilbert Gonzales