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Mercedes-Benz of Princeton

(5,652 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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First and foremost, my service advisor, Victor Rivera,

First and foremost, my service advisor, Victor Rivera, is second to none ! He is a very knowledgeable Mercedes service representative in your dealership as well as an asset . His empathy and understanding of the client’s concerns and needs signify his professional approach to resolution of the problems. The front office staff is very pleasant and accommodating, and the service area and waiting areas are very clean. My experience was very smooth and completely satisfying.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Yes, I wrote this post.

Princeton Mercedes is my preffered dealership.

Princeton Mercedes is my preffered dealership. I have been a customer since 1986 so that speaks volume. The owner Bob Greces and all the employees ate courteous, helpful, knowledgeable and ultimate professionals.. The employees that personally helped me were Dale Cook, John Lisi,Lauren Berger. And Victor Rivera. However, there were others in different departments that were instrumental and assisted. I highly recommend Princeton Mercedes.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and service teams. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Impressive service and professionalism with everyone we

Impressive service and professionalism with everyone we worked with to purchase a car. My husband and I were very impressed. Robert and Arno were both wonderful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Andy did a great job getting my Sprinter checked our for

Andy did a great job getting my Sprinter checked our for upcoming trip inspire of heavy workload.

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  • Overall experience 5.0
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Dealer response

Thank you for your confidence in our service team and Andy! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Professional service.

Professional service.Nice clean place.Front desk very helpful.We are dealing with you since 1994.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The salesperson ED was great!

The salesperson ED was great! He found the car and made it a smooth transaction.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert is a GEM.

Robert is a GEM. He came and enlightening me about everything in my car from A-to-Z.. I appreciate his expertise and the time he took to explain everything to me. He made the Mercedes experience phenomenal..

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very professional, informative, and really took the time

Very professional, informative, and really took the time to walk us through every detail. Made the process very enjoyable

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I cannot recommend Arno enough.

I cannot recommend Arno enough. From beginning to end, Arno was incredibly professional, willing to work with us on every detail, and really made the entire process a breeze. He communicated every step of the way. This was by far our favorite and easiest transaction we have ever experienced when purchasing a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for your perfect, top-tier review for Robert and Arno! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was impressed by Richard's extensive knowledge and

I was impressed by Richard's extensive knowledge and instant responses. As there were many updates in the new GLC, I asked him a lot of questions starting from vehicle settings, digital connections, to driving functions, Richard was able to answer all of them in a very clear and gentle manner. He is very professional and I really enjoyed the experience! I also appreciate Alex's ability to understand my needs and find the best vehicle available. He successfully delivered what I expected from MB of Princeton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com