Unresolved hybrid system failures
We placed an order for a BMW X3 plug-in hybrid in March, 2020 and received/purchased it on July 18, 2020. BMW recalled the X3 for the hybrid battery on October 22, 2020. We parked the car at the dealer until about six weeks later when BMW said our battery was not in the recall. BMW again recalled the car on October 13, 2021 for the hybrid battery. BMW completed the battery replacement on November 30, 2021. The check engine light came on a couple weeks later. BMW completed service on the hybrid battery cooling system approximately January 3, 2022. The check engine light came on again approximately February 25, 2022. The car has been in the shop to the current date, April 14, 2022, without resolution. This dealer reportedly has several X3s in its shop with a similar history and similar unresolved hybrid system issues. BMW reportedly has not been able to identify the source of the faults and has resorted to replacing sensors in hope to find/fix the issue, without success. BMW refuses to declare the car a lemon. Dealer has provided a loaner or rental car for extended service visits. We loved almost everything about this X3 when it is drivable, from the road feel, power, comfort and style. The most significant disappointment beyond the hybrid system issues is the fuel economy/driving range is unexpectedly low when in towing mode. When towing, the fuel consumption is about 12-14 miles per gallon which, when combined with the (smaller) hybrid fuel tank, provides a full tank driving range of only about 150 miles. The finish and quality of interior materials are noticeably inferior to our last 4 BMWs though the technology options continue to impress. We particularly appreciate the newer safety systems, but these are useless if the car is not otherwise drivable.
Like the E assist
Very comfortable and great handling car. The car is a great size for our needs and is very economical to drive. I also like the tax credit.
2 FAILED IN 8 MONTHS
Purchased 2020 in September 20. Recalled for bad battery in Oct. BMW could not fix and bought it back. Bought second one in March 2021. Failed after 13 days. part backorder from Germany, for a month. Part arrived. Didn't fix. next part backordered from Germany. Waiting for BMW to buy back.
