One of the nicest cars ive owned.
For a 2015 it feels much more modern. Jay Passey set me up with it, and I couldn't be more pleased. I look forward to dealing with this dealership in the future
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Warning...Void This Dealership
Warning......void this dealership!! Visited this dealer for a Full synthetic oil change, wheel alignment and transmission fluid flush Dec 28, 2020. After waiting almost for hours for vehicle to be serviced, the service advisor Eric informed me that only the oil change was done and that I would have to reschedule for the other work to be completed. Per the service order and technician no issues were found or noted. Once I reached home I just so happened looked at the service order and discovered that dealer put conventional oil in my vehicle (per paperwork) when I've only ran full synthetic. I contacted dealer same day to schedule appointment to have vehicle inspected, system flushed and serviced again. Vehicle was serviced the following day on Dec 29, 2020 at the dealer. Hendrick Automotive so called flushed the system by adding an additive to the oil with new oil change. Before leaving dealer I asked the service advisor if I could speak with technician who serviced my vehicle and view vehicle before leaving. While speaking to the service technician I voiced my concern of the oil mix up. Technician attempted to reassure me that the correct oil was inserted into vehicle; there were no issues and that addictive should flush out any old oil. While inspecting vehicle I noticed that the oil door cover was missing. When I questioned the technician he stated that the cover was missing when vehicle came in and that he couldn't tell me what the other technician that originally serviced my vehicle did with it and or placed it. I am positive it wasn't missing on initial visit. At that point I was beyond frustrated and didn't pursue the issue. On Jan 5, 2021 I took my vehicle into a certified transmission shop for a transmission flush. Once the technician removed the bottom belly protection shield he noticed that I had an oil leak and instructed me to take look. I was in disbelief due to the fact vehicle was just serviced. Technician advised that I take car back to dealer. I contacted dealer same day. I contacted dealer scheduled appointment for Jan 7, 2021. When I arrived at dealer advisor said she didn't see that I had an appointment even though I had a email confirmation and would need to reschedule. Fast forward, once vehicle was finally inspected for the oil leak it was discovered that the engine oil coolant housing was cracked and seal gaskets bad. To repair oil coolant it would cost almost $850. FYI I didn't have a oil leak when I took my car in for service and now 7 days later I have a cracked housing and oil leak. He is noted and common for that housing to crack and to start leaking if the oil filter cap is over torqued. I spoke Darrell the service manager about the damage the houskng that caused the leak. He asked if could follow with me in 24 hrs after he has had a chance to speak with the technician and investigate. After 72 hrs of no follow-up I begin calling the service department and what was obvious he had no intention on following up. I called 6 or more times before I was able to get Darrell on the phone. From his tone I knew dealership wasn't going to take accountability and responsibility. Service manager stated that "upon his investigation he founded that the dealership didn't cause damage to housing and that it is just wear and tear". I questioned what kind of investigation did be do without the vehicle and most importantly he wasn't there when tech serviced my vehicle. He didn't answer that question nor any of my others questions and began to get hostile. I requested that he escalate complaint to his leadership who is Todd Reed Manager of Operations. I left him multiple of messages without any follow-up as well. To be continued. *****Be aware of this dealership and thoroughly inspect your vehicle before leaving. After research this dealership (service department) has a history of poor communication, lack of integrity and no customer service*****
- Comfort 3.0
- Interior 3.0
- Performance 3.0
- Value 3.0
- Exterior 3.0
- Reliability 3.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Most reliable car I have owned
This vehicle is in good condition and very clean car and it is the most beautiful car I have ever owned which contains many good features.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Having fun
- Does recommend this car
I love my 2015s.
My 200 S is at 98,000 miles doing very good. Went to look at BMW’s, decided to keep my 200 S. Got everything I need. Would buy a brand new one if they still made them.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Reliable Vehicle for Commuting
The vehicle is stylish, dependable and has current features. I love the agility in how it handles. I feel secure in knowing that I am driving a reliable vehicle that has gone through several points of inspection to insure the owner's safety.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Recent Used Car Purchase
I haven't had a chance to drive my recent used car purchase enough yet to be able to say anything about the overall reliability of the car. I guess time will tell me more about the vehicle's overall reliability.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Stay away horrible car!!!
Not worth the money, too many issues! Have had car 5 years and have replaced alternator, battery 3 times and am now currently having so many different issues. Stay way do not buy this car!!!
- Comfort 3.0
- Interior 1.0
- Performance 1.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Best car I’ve had
I’ve always wanted a Chrysler 200 since 2015 and got my dream car after I compared it to other cars. The fact it has a v6 and 295hp with 19inch rims was my most wanted along with the panoramic sunroof remote start heated and cooled seat. I use to have a 2019 Nissan Altima which was ok but had no power for a Sr model.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Fun To Drive
Loved this car. Great technology/options. Options on this car were years ahead of other makes. Fun to drive (295 HP will really move this small car). Powerful V6. Somewhat small backseat.
- Comfort 4.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Least reliable car I’ve owned
This car stopped going in the middle of traffic almost caused me to get hit by a bus. I was in drive couldn’t move, then on top of that the gear shift locked.
- Comfort 1.0
- Interior 1.0
- Performance 1.0
- Value 1.0
- Exterior 1.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car