2014 Ford Focus consumer reviews

Bought this car new in June 2014. Had the transmission repaired several times while under warranty (hesitating when starting out). Last month, with only 71,000 miles on it, the whole transmission went. Ford Wanted 3050.00 to fix. I was also told that the part needed was on back order with no idea when it would come in. I wound up selling it for scrap for &1000.00. It was a shame because everything else was in great shape.

Overall comfort in buying this car was fine, except the dealer all the way to the bank were pushy yet not friendly and pushy. From that point, Ford was not at all the outstanding company I can remember from the chance of riding to town in my grandfather's ranger pickup. All the way to the moment I got a bit extra play with the steering wheel (of my focus ST), and my family had been Ford consumers for a majority of my life... since then my car has been in the shop more than not and I'm not exaggerated! It is just so awesome to have a little time to get out and enjoy the driving experience and I hear it could have been a way better experience had I bought a later model st by two months even. But instead I bought the 2014 one! Drivetrain, powertrain and body module issues down to the mechanical interior and exterior recalls this Ford is crap entirely bunk from the ground and to the roof top junked all the way! I paid 22grand for a lemon and I was just told to make lemon juice cause Ford was not there for me to get it back on the road. Big shout out to Newport Power Ford for their non competent team of cohorts who barely sneezed by with an mechanical aptitude test let alone an age automotive excellence degree.. I say there is no worse company from the inception of my purchase up until the last service that I had to be charged exorbitant fees for keyfobs that I could have replaced as a leiman or not knowledgeable about the issues at hand. By the last 7 week turnaround with no replacement driving vehicle or loaner car in the time being, I was offering up the way to repair the car and get it back to me soonest and they didn't heed my advice to boot and ended up admitting it was good info to help get it fixed! I say screw Ford and I will have to avoid any Ford that would have been a car of mine in my family for years to come.. need I say more? Thanks Ford motor company for dropping the ball on all fronts!!! I bid you adieu!!

Love this car. Ease of driving and size. Easy on gas. Only problem is that the center of the steering wheel is constantly sticky and leaves glue like tar on my hands and clothing. No one and nothing has removed it and ford is no help.

I have problems with my trunk not opening with either key phob, or sensor by steering column. Readout says my trunk is open, and it is not. Can't get it open with all obvious ways of trying. I have had the latch release assembly replaced. Worked for a short time, and hasn't worked since..over a year. Help please

Bought my 2014 and was never informed about the transmission clutch recall. Just turned over 100k and was told by a dealership it has a recall. Too little too late. I'm aggravated that I was never informed about this until after the fact! Guess F O R D stands up to its saying, found on the road dead😡

Had the car serviced twice now for transmission problems. I knew the car had transmission problems when I purchased the car for my wife, as a result, got the extended warranty. The last repair required a new transmission module which was backordered for almost 4 months. I called Ford and they provided a rental car for the duration of the repair. I just sold the car to Ford for $7000.00 dollars. I highly recommend not to purchased this car unless you have a bumper to bumper warranty. You will use every last cent!

The exterior looks nice for the price point and aesthetically the interior is fine although the large forward slant of the windshield is not ideal and the dark console absorbs thus releases a tremendous amount of heat, especially when the sun angle is high. Performance was reasonable for sometime although with occasional sluggish in shifting up. However, the vehicle suddenly would not engage reverse, placing me in a dangerous situation, and this wasn't restored for hours after it was turned off and presumably cooled. Thereafter it would also drop out of gear sporadically when shifting, requiring to hold off accelerator, which can be dangerous. There's instrument panel flicker and sometimes the radio temporarily disconnects, at times this happens repeatedly. Sporadically the vehicle doesn't start, due to the transmission and electronic control module problems. Several months after the initial incident the transmission problems went from occasional to frequent, leaving the vehicle dangerous to drive when going forward and essentially without ability to reverse except when very cool before starting in cool weather without much heating from the sun. Ford knowingly released faulty transmission and electronic components en masse and there are multiple yet inadequate class action lawsuits on this issue which Ford refuses to meaningfully address. The transmission is an uncommon type so many shops cannot work on them and Ford dealers are backed up even for initial diagnostics. The part is backordered many months due to the demand from Ford's malfeasance and the ongoing chip shortage. The Actuators also can get dirty and the electrical system is prone to shorts and other problems.

This car needs to be taken off the roads. This car appears to be unsafe. I worry about my child driving this thing. Wish Ford would own up to their mistakes on this one.

My car been sitting at the dealership for 7 weeks waiting for a chip for my transmission I can't afford a rent a car Thanks

I had A 2005 S model before I bought This one,I had it 9 years,until the motor mounts broke,I live where there are a lot of dirt roads and chuck holes,I traded it in and told them about the motor mounts,they gave me a good trade for a 2014 Focus SE It was also White,it has been a fantastic car in the 7 years i have had it,very smooth and quiet,miles per gallon has been anywhere from 39.6 to 48.8 on the highway when filter and oil is clean,and spark plugs are good where it drops is in city driving or going up a hill,it has been very reliable and tough..I love it!! I even named it "Toni" because its a female voice on the sync,Toni is part of my family and if she breaks down i'm going to fix her,i plan to keep her for a long time to come,she is that good!