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2020 Honda Pilot consumer reviews

$31,650–$33,650 MSRP range
side view of 2020 Pilot Honda
(159 reviews)
69% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.5
  • Performance 4.2
  • Value 4.0
  • Exterior 4.5
  • Reliability 4.0
Explore the 2020 Honda Pilot
Shop the 2020 Honda Pilot

Great Car

lOVE THIS CAR. COMFORTABLE AND ROOMY. My 5th pilot.Each new one is better than the last.We alo have a CRV.Had 10 Hondas between the pilots and CRVS Love Honda

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Really like my new Pilot so far!!!

I love the extra space the style and all the fun features of my new pilot. Drove it in an ice storm and it performed really well! I feel very safe driving it!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Speaker system crackles

Speaker system is a disaster. Cracking through speakers is so annoying. Has been a problem w Honda for years and they cannot fix it and keep selling this junk. Mine is a 2020. Also speakers on entertainment system go off every 5 to 10 minutes. You have to turn volume off and back on to temporarily fix. I’m sick that I have spent so much money on junk and disappointed in Honda for continuing to sell. Class action lawsuit!!!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Hate the windshield noise

Love my new car but there is a noise in my windshield that sounds like small pebbles or stones hitting my windshield. Sounds like I am behind a stone truck and all these things are hitting my windshield. Very annoying. Is going into the shop. Hope they can fix. Hope I didn't get a lemon.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Honda Pilot a very reliable and spacious 7 seater

This car fits my needs for passenger space, Fuel efficiency and comfort level. I have the EX model and it has okay control locations. I wish it had more than one control knob for the accessories. I love knobs instead of touch screens, when driving you can feel and change a knob, but touch screen adjustments are dangerous. Everything else is placed intuitively and within reach, simply laid out and make sense.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love it so far!

I now own a 2020 Honda Pilot EX-L. It has all the features I wanted but the interior is not "fussy" or complicated. I love the seat position memory! Comfy whether your're the driver or passenger. Nice exterior design, too. Research showed excellent gas mileage, resale value and customer loyalty. Very happy with my purchase.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great family suv

This is a great family vehicle. Spacious. Doesn’t drive like a truck. Second Pilot we have owned. An adult can sit in the third row.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I love my Pilot

This Pilot has all the bells and whistles that we can possibly need. It is much roomier than our old 2007 pilot. We are looking forward to our road trip.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Only owned for 1 day, but so far we love it.

Handles great. Really like the AWD for MN snow. Plenty of room and very comfortable ride. Appreciate that we can fold down the 3rd row of seats to provide additional storage.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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great car. Nice set of features.

great ride and very comfortable. love the new safety features. like the second row bucket seats. third row seating is great-extremely convenient setup and access.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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