2016 Kia Soul consumer reviews

Good commuter, fuel mileage and lower cost for maintenance. Stylish exterior looks really nice. Comfortable seats good quality leather. Touch screen stereo seems really fun. Reliable, good performance, these vehicles hold up well on the resale value. No Concerns, I like my ride.

I am a happy owner!! This vehicle is absolutely terrific. The ride quality, handling, fuel mileage and the overall low cost service. Comfortable seats, Touch screen stereo, apple car play. Lot's of room space for my family.

Daily vehicle, good gas mileage, low cost service. Styling body design, quality interior. Comfortable leather seats, heated steering wheel. Panoramic sunroof. Very nice size cargo area, and the luggage rack.

Pretty cool ride 😀 I'm not complaining!! My vehicle is fun to drive, especially when gas is over 5 dollars a gallon. This vehicle is affordable, and having a lower cost service. Plenty of room space, a nice sounding stereo infinity. Comfortable leather seats heated and cooled.

I purchased the 2016 Kia Soul with under 100000 miles from a local dealer (DCH Toyota in NY) for my son February 2025. Within a few months of purchase started having issues with the car. The car was burning oil and needed to top off oil about every 1000 miles. Of course due to the age and mileage only had warranty for one month. The dealership confirmed the oil consumption and sent me on my way to Kia customer service and the local dealership. I was told to monitor the oil level and keep topping the oil off. Why is this okay? As a consumer I expect to buy a car and handle the normal maintenance including oil changes vut not check the oil pretty much every other week and top off the oil. That alone should be a reason for Kia to start to fix the problem that Is it consuming oil. It was also confirmed there are some issues with the rod bearing system and the engine will go. I was told separately by the local dealership and Kia company customer service not IF the engine will go but WHEN. In order for them to replace the engine the error code P1326 must appear for the dealership to file a claim for the engine to be replaced. Currently the car is not drivable and in the shop. My son and I are sharing one carm Quoted $3400 to get it back on the road but the initial issues will not be resolved. The KIA Soul will be in and out of the shop. A paperweight in my driveway. Money is too hard to come by for consumers to spend thousands of dollars and in the end have nothing to show for it. I plan to reach out to the Attorney General and file a; complaint.

My experience at this place was horrible. The salesman who helped me was very friendly, but the manager had a very bad attitude and arrogance. I would not recommend this car dealership to anyone.

I've had my 2016 Kia Soul for over eight (8) years now, and I've loved everything about it. She has been such a great car I couldn't imagine ever buying anything else. UNTIL...a few months ago she start to chug and stall, so I took her into the Regal Kia dealership here in Lakeland, FL. They did all kinds of repairs that were covered by recalls and the waranty, but she continued to have trouble, so after getting months of run-around from the dealership they told me that they needed to replace the engine (as it turns out this is a VERY common problem with Kia's), but they wouldn't be able to honor the warranty because I couldn't account for two oil changes that took place over four years ago. This is no exaggeration. I love my Soul, so I took impeccable care of her, but I did not have the receipts for two oil changes from four years ago so they denied my warranty claim. The dealership, just for your information, has the ability to override the decision by Kia, but chose not to do the right thing. I will never drive another Kia which is a shame because otherwise I've really enjoyed her. If you do get a Kia, please hold onto ALL of your maintenance records!!! You WILL need them. Do a Google search on all of the problems folks have had with the piston rings, the need to replace the engine, and Kia denying warrantee claims.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.