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2016 Mazda CX-5 consumer reviews

$21,795–$24,895 MSRP range
side view of 2016 CX-5 Mazda
(312 reviews)
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.6
  • Performance 4.7
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.7
Explore the 2016 Mazda CX-5
Shop the 2016 Mazda CX-5

Mazda CX-5 is good, infotainment awful

Drives nice, but all new cars should. I love the looks. I like it, but Infotainment (screen software) is awful. Just horrible to do anything on screen. It ruins the overall quality.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 2.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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This vehicle is fun to drive and has spunk..

Fun to drive, has enough power, roomy enough to hall furniture in. Plus it is sporty looking and it is good on gas

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Functional, Reliable, Attractive and Fun to Drive!

The CX-5 really has it all. It is just large enough to be functional for a small family or a couple who travels, but it is compact enough to get great gas mileage. I would recommend only buying the trim levels with the 2.5L engine. The 2.0L that comes with the Sport is underpowered. The car is beautiful inside and out, I always look back at it after I park.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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MY LOVE FOR MY 2016 CX5 GRAND TOURING

I LOVED THE 2016 CX5 GRAND TOURING SO MUCH, I JUST PURCHASED A NEW ONE. THE SAFETY FEATURES FAR EXCEED ANY OF ITS COMPETITORS. YOU WOULD NEED TO PURCHASE A LUXURY VEHICLE AT A CONSIDERABLY HIGHER PRICE TAG TO RIVAL IT. IT HAS A SMOOTH RIDE, PLENTY OF LEG ROOM, AND VERY COMFORTABLE ON LONG TRIPS. I PUT 60,000 MILES ON IT AND NEVER HAD A PROBLEM. HIGHLY RECOMMEND IT.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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I have a Mazda 2016 grand touring. Big mistake

This car is the worst car I have ever owned. I only have 27000 miles and is drip in oil. My head light is having problems (is flickering) is has been more than three months waiting for a replacement and they tell me that they are building them. Not one in USA. Whould you like some one, at night driving behind you with a flikering light. I am just tired don't know what to do.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 3.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
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The best car I've had so far

This car is awesome!! It is so reliable and has great gas mileage! I can rely on it to get me everywhere I need to go safely.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Great vehicle

Test drove all of the makes and models in this segment and this was easily the best looking and offered the most options. Sales and service have been fantastic with Mazda which has made the ownership even better. It has pretty good pep for a 4 cyl, but the option of the 'Sport' mode for an extra 5 hp. is a little gimmicky and not very practical. The heated seats work great and quickly. The hatch was a great change for all of my golf gear with plenty of space with the back seats up and tons with them down. 3 guys with clubs and gear can travel. I would recommend adding some rear bumper protection. The remote starter options with Mazda fall short of expectations (starting it up is just fine, but once you open the door the vehicle shuts off requiring you to restart it after you get your scraper/brush from inside). I also have issues with the contact lists (takes first 500, which recognizes a person with a home, cell, work, and an email address as 4 contacts? Huh) Also, the navigation doesn't have any updates or LIVE traffic as an option. Fuel economy is pretty good for an AWD, but I was hoping a little better with the 4 cyl engine. Love my sun roof. Not a big fan of the smart cruise control since it slows you down when you approach slower traffic to keep a safe distance. No power tailgate either via remote or push button on the vehicle. It's now available on the 2017 model. The ride is very solid and comfortable. The AWD is a definite plus in the Michigan winters and during rainy periods.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Fun to drive

This car is a great value and has everything I wanted without breaking the bank. It handles very well and is fun to drive. I love the navigation system and Sirius radio with Bose speakers. And it has the all wheel drive that is a must for winter. It is very solid and looks great. I love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Best vehicle we ever owned!

we Bought our 2016 CX5 over 4th of July, we had test drove other vehicles/suv's just something about this one stands out among all the other's, 1st thing was most vehicles had over 79 or much more issue's with them and this had 1 at the time and that was very minor lift-gate shocks, I do think there should be one known issue for sure, don't get me wrong I love my CX5, I only wish there was something they would do to help protect the paint more, I have seen other comments regarding this and it really is something that should be looked into much more, it does chip very easily. Other then that I really do love our CX5.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
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it was uncomfortable, will continue search

this suv didn't have the leg room in the back seat for a person over 6'2" and the front seat head rest does not work for a short person unless you like to have you head bent towards your chest for the entire ride

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does not recommend this car
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