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2018 Mazda CX-5 consumer reviews

$24,150–$25,450 MSRP range
side view of 2018 CX-5 Mazda
(275 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.6
  • Value 4.8
  • Exterior 4.8
  • Reliability 4.7
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Lots of terrific features, but most of all I really appreciate the excellent visibility while driving and safety aspects of the vehicle. That's not to say that the CX-5 doesn't handle quite well on the freeway and in tight spots, and, of course, it looks great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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This is the best car!

This car can get great gas mileage and compares to the cars worth twice as much. I love it. You can go long distances on one tank and the new all over sensor features are incredible for safety! The lumbar support in these seats is really nice too. The trunk is super spacious and when moving I only had to make 3 trips with my car to move my entire one bedroom apartment! No u haul needed! The seats fold down and it?s suoer roomy!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great Ride

This car has a beautiful interior and great handling and comfort. Extremely quiet. Radar cruise makes for low stress rush hour commute and great mileage too.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I love this car!

I love everything that this car has except the navigation. Their built-in navigation needs some improvement in the user experience. Also would be great if you can add an iPhone and Android integration.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great value for the money

Mazda is seriuosly trying to compete with jaoanese Luxury brands such as Lexus and Infiniti. The car comes loaded with a bunch of tech. It is comfortable and beautifully designed.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Luxury interior in spacious but compact SUV

For a non-luxury branded vehicle, the CX5 feels like a luxury car in the driver's seat. It feels much bigger inside than it looks and measures. The heads up display is unobtrusive and very useful. The ride is notably smooth and quiet. Mazda went to great lengths with dual door gaskets and other noise control features. It was easy to drive and maneuver, and seemed to have enough power when needed for highway driving.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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AN AMAZING UNDERDOG! HOW IT WON ME OVER

I have never owned a Mazda, and I had never wanted to own a Mazda, but I had a couple of friends that were persistent about me test driving a Mazda. I was in the market for a crossover SUV. I looked at the Ford Escape, Honda CRV, Hyundai Tucson, Kia Sportage, and the Toyota Rav4 before deciding on the Mazda CX-5. I can't rate the reliability yet, but the friends and other people I have talked say that they have been reliable. Mazda doesn?t make a lot of vehicles compared to the other manufacturers. It?s more of a niche market that has a solid, but small following, something Mazda is happy with. From what I have been told most people that buy a Mazda will buy another at some point. Why I chose the CX-5: I personally like the looks of the SUV, to me, it looks aggressive and elegant. The CX-5 offered more options on the base model than the other models. However, I opted for the Grand Touring because I liked the white, parchment, leather seats better. Although I didn't get the heads-up display. Interior: This is by far the most comfortable SUV I have owned. We have a family of 3 and it fits everyone comfortably. The rear seats recline a tiny bit and the center armrest has USB 2 chargers. The rear seats also are set up 40/20/40, which I love because you can still have one side folded down and use the armrest. The front seats are heated and have an 8-way power driver's seat w/power lumbar support and 6-way power passenger?s seat. The interior was tested as the quietest in its class, and I can tell you that it is amazingly quiet. How? The CX-5 has a lot of double seals that help keep sound out. Also, the seals on the bottom of the door wrap under to keep dirt and noise out better. You?ll notice the difference if you drive one. I really love the dash and interior as it looks more expensive than it really is. The leather trim really helps as well. The dashboard isn?t just plastic, it has some kind of soft material wrapped around it. The cargo area isn?t that big, the Honda CRV takes that win, but it works for four large suitcases and the usual stuff I put back there. You can lay all of the seats down to create more cargo space. It has a power-liftgate that can be open from your remote, the liftgate, or inside the CX-5. Tech: The Bose sound system has surround sound with a center channel. I like to listen to my music loud, all I can say is that it sounds GREAT! The CX-5 was awarded for its safety. It?ll try and stop if it thinks you're not going to stop in time, as long as the system is on. I actually saved $200 off my insurance rates with this SUV. It also has radar cruise control that can bring you to a complete stop in traffic, and lane assist to help keep you in your lane and not drift if you're distracted. You?ll either love the navigation or hate it. I love it, I feel it?s very intuitive and I like the fact that you don?t need to touch the screen with the easy controls on the center console. I have memorized the knob positions and buttons so that I don?t even have to look down to change things. They also have free updates for 3 years. I have already updated my maps and it was pretty easy using my PC. Engine: I am currently averaging about 25 to 27 mpg combined driving. I would have been nice to get a bit more on the combined mpg like the Honda CRV which has best fuel economy in its class. On the highway alone, I have reached about 33 mpg on flat land, but mostly hovers around 30 to 31 mpg. The engine is peppy, but it doesn?t have a turbo. I didn?t really want a turbo as costs can be high for repairs on those. Some people really like them. The Mazda goes with a bigger engine and no turbo. There is a sports mode which actually helps get up to speed a lot quicker, but sacrifice?s fuel. Wishlist: The one thing that Mazda doesn?t offer is a remote start. It seems silly. It wasn?t a deal breaker, but I really would have liked that living in Arizona. They do have an OEM app, but you?ll need to buy a $500 module, have it installed, and pay a subscription fee of about $68 dollars a year. I don?t know that I have ever like a new vehicle as much as I like this one, it?s truly fun to drive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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An All Around Pleasure

Pros: -Incredibly smooth driving -Great suspension -Decent gas mileage -Sleek front and side profile -Uniquely functional interior -Great interior design -Roomy trunk & easy fold down seats Cons: -Small back seats -Stiff driving for the first few hundred miles -Back end profile is, well...ugly lol.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Loving my New Mazda CX-5 Touring 2018 !

Absolutely love this vehicle. Used to own a 2008 Hyundai Santa Fe which was very good to me. The interior is gorgeous . Rides great, feels like a sports car. Only wish it had Apple Car Play .but it's livable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great Car. Solid and worth it.

I really liked the sound of the door closing. Solid and well made. Got the Sport model, which is the lowest cost one and cannot complain. Drives nice and the safety features that come with it are great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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