The 2013 Ram 2500 Big Horn Crew Cab is amazing and everything we had hoped it would be. We have owned a Ram 2500 for over 10 years and have never had a problem with it, however; we were just ready to ...
The 2013 Ram 2500 Big Horn Crew Cab is amazing and everything we had hoped it would be. We have owned a Ram 2500 for over 10 years and have never had a problem with it, however; we were just ready to upgrade to a newer version of the Ram 2500. We own a farm and like to go camping a lot, so we need a heavy duty truck for farm work and hauling the trailer and four wheeler. We chose the 2013 Big Horn Crew Cab for the extra luxury that it offers and the heavy duty hauling power needed for our activities. The ride is so much more smooth and they have insulated it so well, there is virtually no outside road noise. The front and back seats are very comfortable for those long rides and it has lots more leg room for both rear and front passengers, than our old 2003 Ram 2500 quad cab. We also especially like all the storage compartments that it offers and the large Uconnect 8.4 information screen that offers blue tooth, navigation, back-up camera, etc.
Our sales experience with Medved in Castle Rock, Colorado was even better. We have been to multiple car dealerships over the years and always end up playing the numbers game with the salesman and manager for 3 - 5 hours. It was not this way at all at Medved. We drove into the lot and our salesman, Ray Robertson, met us and took us out to look at the trucks. He asked us what style we wanted and what colors and he showed us only those trucks that fit the category we had said we were interested in. He did not try to show us another style or color that we were not interested in. After not finding exactly what we were looking for, Ray took us in to meet with is manager, Drew Kunter, who proceeded to go on-line and find the perfect style and color of the truck we had been looking for. They found two (out of state) that matched our colors and style required. We chose the one we liked best and they shot us a price immediately. We accepted the price and closed the deal in about 10 minutes time. We had done our homework, so we knew what we could get as trade-in value for our truck and we had a ballpark price of what the new truck would cost us. Medved met and even beat our expectations on the price. There was none of this game playing of quoting us an outrageous price and then slowly taking it down to where we wanted it to be. Everything was forth right and honest from start to finish. The new truck was out of state (500 miles), but they had it loaded up on a trailer and brought to us, within a couple of days at no extra cost to us and even delivered it directly to us for free, without us having to drive back to pick it up. Ray and Drew bent over backwards and made sure that the extras that we had requested were added, plus we got a few extras that we had not expected. From the time we walked in to look at trucks, to the time we made the agreement on the sales price, was about an hour. Ray and Drew sat with us and visited the whole time that we were waiting to get the paperwork through finance. It was very impressive to us that the manager sat with us the entire time, as well, as the salesman. We had a great time visiting, while waiting and found out we actually had a lot in common with each other. We will definitely go back to Medved - Castle Rock for our future vehicle purchases and we will be telling our family and friends to check them out first when they begin their car shopping. THANKS MEDVED for the great car buying experience!!