RAM 2500 Recalls

NHTSA Vehicle Safety Recalls

• Recall Number

  13V122000

  Recall Date

  04/03/2013

  Component

  ENGINE AND ENGINE COOLING
  Summary

  Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

  Consequence

  The excessive heat under the engine cover may result in an under hood fire.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.

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• Recall Number

  13V240000

  Recall Date

  06/04/2013

  Component

  EXTERIOR LIGHTING:HEADLIGHTS
  Summary

  Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

  Consequence

  Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

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• Recall Number

  18V100000

  Recall Date

  02/08/2018

  Component

  POWER TRAIN:AUTOMATIC TRANSMISSION
  Summary

  Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Consequence

  Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  What Owners Should Do

  Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

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• Recall Number

  18E096000

  Recall Date

  10/16/2018

  Component

  STEERING:LINKAGES
  Summary

  Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

  Consequence

  The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

  What Owners Should Do

  Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

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• Recall Number

  18V332000

  Recall Date

  05/17/2018

  Component

  ELECTRICAL SYSTEM:WIRING
  Summary

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Consequence

  If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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• Recall Number

  14V635000

  Recall Date

  10/08/2014

  Component

  FUEL SYSTEM, DIESEL
  Summary

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Consequence

  If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

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• Recall Number

  15V592000

  Recall Date

  09/23/2015

  Component

  ELECTRICAL SYSTEM:IGNITION:MODULE
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

  Consequence

  An engine that stalls without warning increases the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.

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• Recall Number

  17V302000

  Recall Date

  05/09/2017

  Component

  AIR BAGS
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

  Consequence

  If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

  What Owners Should Do

  Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

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• Recall Number

  15V459000

  Recall Date

  07/22/2015

  Component

  AIR BAGS:FRONTAL
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

  Consequence

  This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

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• Recall Number

  15V460000

  Recall Date

  07/22/2015

  Component

  AIR BAGS:SIDE/WINDOW
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

  Consequence

  Air bags that unexpectedly deploy increase the risk of a crash or injury.

  What Owners Should Do

  Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

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• Recall Number

  16V559000

  Recall Date

  07/26/2016

  Component

  STEERING
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

  Consequence

  If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

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• Recall Number

  16E041000

  Recall Date

  05/16/2016

  Component

  EQUIPMENT
  Summary

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Consequence

  If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  What Owners Should Do

  Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

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• Recall Number

  15V461000

  Recall Date

  07/23/2015

  Component

  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

  Consequence

  Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

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• Recall Number

  18V486000

  Recall Date

  07/27/2018

  Component

  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
  Summary

  Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Consequence

  If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

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• Recall Number

  17V499000

  Recall Date

  08/10/2017

  Component

  WHEELS
  Summary

  Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

  Consequence

  If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

  What Owners Should Do

  AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

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• Recall Number

  13V237000

  Recall Date

  06/04/2013

  Component

  EXTERIOR LIGHTING:TURN SIGNAL
  Summary

  Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

  Consequence

  Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

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• Recall Number

  17V562000

  Recall Date

  09/12/2017

  Component

  ENGINE AND ENGINE COOLING:ENGINE:DIESEL
  Summary

  Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

  Consequence

  The leaking water pump can increase the risk of an engine compartment fire.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

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• Recall Number

  17V824000

  Recall Date

  12/21/2017

  Component

  EQUIPMENT
  Summary

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Consequence

  If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  What Owners Should Do

  Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

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• Recall Number

  16V739000

  Recall Date

  10/13/2016

  Component

  ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

  Consequence

  If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

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• Recall Number

  17V821000

  Recall Date

  12/20/2017

  Component

  POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
  Summary

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Consequence

  Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

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• Recall Number

  18V398000

  Recall Date

  06/14/2018

  Component

  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
  Summary

  Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Consequence

  A loss of image in the rearview camera while backing up can increase the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

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• Recall Number

  13V529000

  Recall Date

  11/06/2013

  Component

  STEERING:LINKAGES:TIE ROD ASSEMBLY
  Summary

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  Consequence

  A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  What Owners Should Do

  Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

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• Recall Number

  15V541000

  Recall Date

  08/26/2015

  Component

  STEERING
  Summary

  Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

  Consequence

  If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

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• Recall Number

  13V486000

  Recall Date

  10/17/2013

  Component

  ELECTRICAL SYSTEM: INSTRUMENT PANEL
  Summary

  Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

  Consequence

  Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

  What Owners Should Do

  Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

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