Acura MDX for Sale in Troy, MI

I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership. Go to Honda of Troy and ask for Thomas Tom Robinson.

Was expecting someone to actually take me through the repairs performed on my vehicle at the end of the day but was to just to pay and go get my car myself.

Second visit, happy and will return for future maintenance.

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.

We showed up at 3:00 on a Saturday and found the car we wanted. They had pulled it up front and had it ready to go for a test drive. By 5:00 we were on our way home with our new used car!!! Jackson and Linda were so polite and helpful we couldn't have been happier with the experience and we love our car!!!!!!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.

After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.

Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.

The work performed was professional and met my expectations. I would definitely use this dealership again. I will probably buy more Volvo vechiles as a result.

Joey Demilio contacted me as promised when the type of car I was looking for came in. Even though at first I wasn???t sure about the type, he didn???t pressure me but worked with me to make sure I got what I was looking for. I would recommend him in the future.

Everyone I worked with from sales to finance was great. We had a somewhat complicated situation and they worked with us on a new lease in a way that was incredibly simple and honest.

It was a joy dealing with Joey on the purchase of our used Acura.Joey was very helpful on all levels of the sale & service of the SUV , also made it very easy for me to return my lease .On the purchase of my next auto I want Joey of SUBURBAN ACURA to be my sales person.

I recently purchased a used Subaru Outback from the Honda dealership. Joey made the buying experience quick, simple, and I appreciated the trade-in transparency as well. If you are purchasing a vehicle from the Subrban Honda dealership, I recommend seeing Joey for a seamless buying experience.