Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
I have dealt with Phil, Herb, and Adam at Bobby Rahal Acura and I have had a great experience each time. I purchased one RDX in 2011 and leased another in 2014. Both have been very good experiences and I have been pleased with each aspect of the process. They are straightforward, helpful, and respect your time and budget. Phil and Herb have been with Bobby Rahal for years and know what they are talking about. They are both very personable and helpful. They provide all the information you need, transparently, which is so important in a car buying or leasing process. I would absolutely recommend to a friend and I plan to continue utilizing Bobby Rahal for my car buying needs.
I have been a Bobby Rahal customer for 25 years but this was my first purchase at the Acura dealership. The whole experience was very enjoyable. I did not feel stressed to make a decision on which vehicle I was going to purchase. My salesman Herb Haft was very helpful and very informative. I would highly recommend him. He is very knowledgeable.
I had a wonderful experience at Bobby Rahal purchasing a 2013 certified Acura TSX and trading in a 2008 Acura TSX. The certified Acura TSX was fixed up by Bobby Rahal to meet the certification standards and looked like new. Dave Williams, my salesman, was very informative but also very easy going and was willing to listen to me and address any concerns that I might have about the entire process.
As others have said, Dave Williams is an excellent salesperson but more than that you just know that he is a good person. There was only "straight talk" when it came to discussions about options that were available to me at Bobby Rahal Acura. There was no sales pressure. Just open and honest conversation. I left my RDX for a MDX (expanding grandchildren population) and I am very happy. Zach the finance guy was also great to work with. Even other sales personnel that were there the day I drove my new MDX home were congratulating me and they weren't even involved with the sale. They were genuinely happy for me. I am not sure about this but I don't think there are a lot of dealerships that have the same family like atmosphere. I recommend Dave, Zach and the entire dealership.
Over the years my family has purchased six vehicles from Bobby Rahal Honda and my sons both purchased used Acuras from Rahal Acura. I recently traded my 2010 CR-V for a 2016 Acura RDX. Dave Williams was the salesman. He did a wonderful job explaining all of the features of my new SUV. The buying process was a breeze as Dave is so laid-back, not at all like the popular image of a car salesman. I would highly recommend Rahal Honda or Acura to anyone who is looking to buy a new or used vehicle.
We were "car sighting" and we wanted to check out the KIA. I was not 100% for a KIA buy my husband said there are a lot on the road, it has a 100,000 mile warranty, and right now we can get 125% of value of our existing vehicle. Great day and great people, drove home in a new 2018 KIA Sportage. I feel good in it. Wish it got little better mpg, but I'll live!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
Everyone was really nice. The buying process was very easy, and low key. I bought a 2018 Toyota Tacoma TRD from Matt, and It was agreat experience. I recommend Morgan Auto in Manheim to everyone in the market for a pre-ownes vehicle. Thanks again.
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