Excellent customer service/awesome deal on vehicle.
by naebug80 from DealerRater.com
December 3, 2018
I have never had a better car buying experience than I have with Vaden Toyota. I have bought several cars thru the years and this was by far the best car buying experience ever. I bought a used vehicle that far surpassed my needs and was such a great deal I was completely shocked. Marty and Donnie were some of the most professional and courteous folks to deal with!! I wasn't just another car sale but they truly seemed interested in finding the right vehicle for me with my budget. I highly recommend Vaden Toyota in Sylacauga!
This is the 3rd Toyota that we have bought from Donnie. He is not the "average" sales person. He is very friendly and knowledgeable about what he is trying to sale. He tries to look at the car buying situation as if it were him buying the vehicle. There is no pressure and he tries his best to make you a HAPPY customer.
Alice was fantastic! Told her the price I wanted to be at and the features I needed to have. She exceeded all expectation and couldn???t be happier with the whole experience! She will definitely be the first call I make for any car shopping in the future
When a customer spends that much for a car???it is a big step-expecially if you are older as we are. Automobiles have turned into computers and a Q and A class with others buyers would be helpful???- so much information to absorb in a small amt of time-financial and car -the staff was friendly???and helpful so I know this will get done.
We had a pleasurable car buying experience. Donnie was friendly and knowledgeable about the Toyota models. He listened to what we were looking for and what we were looking to spend. He didn???t try to push us out of our price range or show us a car that he knew we wouldn???t want as has happened to us in previous car buying experiences. We told him that we wanted to pray about it overnight and he agreed that was a good idea and didn???t push us into the ???This deal is only good today??? trick. My wife and I prayed about the car and came back the next day and bought it. I expected a bunch of phone calls that day asking me if we were coming to get the car but to my surprise I didn???t get them. I liked that. I wasn???t pushed into buying the car. The whole staff at Vaden Toyota was helpful and friendly. I would highly recommend them to anyone.
Vaden Toyota offers First-class Service from the time you set foot on their premises. They are trustworthy and knowledgeable. I had the best, easiest, and quickest new car buying experience I have ever had!! Mr. Wendell Brantley, the General Manager of Vaden just sold me my third Camry. He sold me my first and second Camry, and now 25 years later he sold me my third Camry...a 2018!! And Mr. Brantley had the most amazing salesperson to assist me along the way...Ms. Alice!!!! Oh, how I love her so!! Thanks, Vaden Toyota!!!
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