I purchased a 2014 ML350 Mercedes. It is like new like many of the used cars that Coast to Coast sells. This is the sixth car that I have purchased from them. My sales rep was a gentleman named Jay Bechara.
Jay was great and made our purchase very easy.
I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
Traveling from Louisville KY to Indy where I originally bought the car I had hoped they would fill my almost empty gas tank. I had some repairs that I had to pay for and hoped they would add gas to bill. I am no longer familiar with Indianapolis And was so worried I would run out of gas aNd be stranded alone in that area trying to find the nearest gas station. The nearest one was about 2.6 miles away and I was given directions by the service department and had asked if they could fill it up but I still wish they would’ve accommodated that small request.
Awesome Customer Service and vehicle inventory.
The best Financing options and service ever.
This was my 7th car and bought it for the first time from Audi Indy and my experience has been the best so far compared to any other dealership in town.
Donnie Jones was my Sales Agent and was very professional and understanding of our needs and helped us with the entire process to precision! Also the entire Finance department are rock-stars!
Thanks for the amazing experience of car buying and helping me keep my faith in good salesmanship and ethical processes!
Than you so much!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Austin Thomason was awesome. Answered all my questions and threw the vehicle on the lift no problem. He even sent me a video of the vehicle before I flew down to look at it. In and out. Such a smooth process. A++
Overall my experience was good but it was very limited. Most of the contact was via e mail, phone and text with Justin because I was buying a car from out of town. Time spent going over the features of the new vehicle was very limited and a bit rushed. Everyone was very friendly and courteous.
Bought a 2011 Porsche Cayenne S from Jay Bechara, sight unseen. I know it seems weird, but Jay sent me a video of the car, description, and the car was even better than I expected. I flew in to pick up the car, and it was ready, paperwork was done, vey smooth and positive transaction
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