These guys are simply AMAZING!!!
Let me tell you why:
1. They have an AMAZING inventory. As I noticed they had cars for a wide price range, from cheapie ones to really expensive cars. But all of them were amazingly clean and looked very sharp.
2. They have AMAZING people working there. Jack greated me and showed my (it’s mine already) car. Very nice guy. I talked to Eddie and Ed (sorry guys if I mix up your names). One of them was extremely knowledgeable about the car and the other one just made an impossible deal for me. The finance guy was very nice as well and made the paper signing process smooth and easy. I met a lot of their crue members and I felt like I’m among my friends. There was a period when we were making jokes and laughing all together at the main office.
3. Overall I had an AMAZING experience with them. I can’t remember all the details but the overall impression is very very positive.
And all this happened on the Halloween day so I drove to a party with my new car. I still enjoy driving it. I just love it.
I will recommend this dealer without hesitation. Go there if you want good deals and best cars out there. Thanks to my aunt who recommended this place. Five Stars to Car Stars! :-)
Joe, one of the service managers, has been super helpful to me during my past few visits. I had my car serviced, and a few weeks later, there was an issue with a potential oil leak. I was in the area, and even though it was past working hours, he told me to bring my car in so that he could check it out. He and his team was able to diagnose the issue and fix the problem without charging me. This is truly great service. Audi should be thankful to have a manager like him.
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you.
Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car.
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Wonderful experience with LA Car Gallery.We couldn't have asked for a better experience than we had at LA Car Gallery. I am happy with the way they treated me and my family. They was passionate showing me all the wonderful car features. We recommend it without hesitation!!!
There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.
We worked with Brian to purchase our car and have been very pleased with our Q5. Short after we purchased the car, it was stolen and they were very quick to help us re-key the car. Now. I am back for the one year service and once again happy with how efficient things went. Thank you!
Great facility they have off the 10 freeway. They have 55 Service Bays... Not as convenient as the dealership, but they give you a loaner Audi which I loved. I have had some bad service advisors (one who is still employed by them - stay away from Reza) in the past but Carlos was VERY GOOD.
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