Used 2023 Audi Q5 for sale near Cross Roads, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Absolutely phenomenal experience at McKinney Buick GMC, all thanks to Derek! From the moment I walked in, he made the entire car-buying process seamless, stress-free, and enjoyable. Derek?s professionalism, knowledge, and genuine care for his customers are unmatched. He took the time to understand exactly what I was looking for and made sure I got the best deal possible. There was never any pressure?just honest guidance and top-tier customer service. He went above and beyond to ensure every detail was taken care of, making this the best car-buying experience I have ever had. If you?re in the market for a vehicle, do yourself a favor and ask for Derek. You won?t be disappointed! I cannot recommend him enough and will definitely be sending friends and family his way. Thank you, Derek, for setting the gold standard in customer service!

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

Had a great experience there hassle free. Jermey Burrell had everything laid out for me when we got there. I would recommend to anyone. Keep up the nice work.

The service experience was excellent. I was able to schedule the service online. I needed to update service instructions; service manager Ibrahim took care of editing service instructions and updating appointment date and time. On day of service, I was met by service member as soon as I drove into garage. Ibrahim arrived shortly after and coordinated the service. I received periodic updates while in break area enjoying coffee and cookies. The car was ready per original schedule provided by Ibrahim. The car was washed nicely. Overall it was a very pleasant morning.

Mr. Tom was a great salesman. He was patient, knowledgeable, and not pushy. You should request him next time you need to buy a car!

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

Top notch from start to finish. Very professional and went above and beyond. Not once did I feel like they were trying to hide things or add fees etc like other places I had been.

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Great experience! The salesman was easy to deal with! The dealership is very easy to do business with! Very friendly people and make you feel very good about Audi!

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.

Honestly , this place is a great place to find a car that you will like ,10/10 Customer Service and Communication. Also , the cars are reliable and lovely!!

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback