Used Audi Q5 e for sale near Valencia, CA

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

I've had my Q5e for about 19 months and have been very satisfied with this vehicle. The electric charge ranges from 21 up to 30 miles and if AC or heat is used the charge drops quickly but using it in hybrid mode helps at these times. Nice pickup when you want to go and very quiet.

We had a terrific purchasing experience when buying our Kia EV6. Special shout out to Sales Associate Ruben Quinteros, who was great and explained everything we needed to know about this car, as well as let all four family members test drive it. Very happy with this dealer and our sales rep.

This is my 3rd Q5, my first "E" love it but living in Phoenix, having such a big area to drive not happy with 35 mile range they need to up the range.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

Over one year owning this car and I'm still as smitten with it as on day 1. This car is still the best all-around SUV on the market right now, in my opinion. I hope to see the PHEV tradeoffs deliver more range in the future. Mine gets plugged in daily. For me it's getting about 30 ev / 330 total miles per refueling. I'm looking forward to the bigger Audi models getting the same system with larger range figures.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

I purchased a 2022 Q5e prestige and have owned it for four months. It currently has 5k miles. My overall rating would have been 5 stars if not for a charging issue that took two weeks to resolve (the car would not charge using an L2 or L2 charger). After they replaced the charging harness everything has been perfect. I bought the Audi Q5e specifically because it had decent enough all-electric range, EPA rated at 22 miles which works for my commute. The good news is that I have yet to have a full charge under 29 miles. Most are in the 30-35 range. The highest was 42 miles. I've taken a few road trips in the 250 mile range and averaged 34-36 MPG. If I use NAV, the car is very good at parsing out the battery so it lasts nearly to the destination. It takes about 2.5 hours on an L2 charger from zero to full. The seats are extremely comfortable, great for long trips. The AC is the best I've seen (even better than my wife's X1) and the user interface is easy and makes sense. The touch screen is big and responsive, however it is a bit of a stretch but that is really splitting hairs. The trunk is plenty big, the handling is smooth, the cabin is spacious and whisper-quiet. Absolutely love the adaptive cruise control and lane keeping assist. The back seat is great for two adult passengers (3 is a bit cramped but possible), and even tilts for additional comfort. I bought the car to cut down on my CO2 emissions and to prep for my next vehicle which will be fully electric. The Q5e is an excellent car with amazing tech.