You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I had gone to many dealerships and spent a lot of time online looking for the perfect vehicle and could not find exactly what I wanted. I stopped by ALM Kennesaw and was met by Jason Ford who found the PERFECT vehicle for me! It is not just the vehicle that sold me but Jason himself. He was friendly, very knowledgeable and made the entire experience very memorable. If you want a great car buying experience come to ALM Kennesaw and ask for Jason Ford!
From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Ask for salesperson Karly Cox. Professional, kind and friendly the very opposite of what you expect a car salesperson to be. She will do her best to get the deal you want. Even if you don't get the car you wanted you will enjoy meeting her.
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 26, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
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