White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Anticipating the unexpressed & Exceeding Expectations
by K.Olopade from DealerRater.com
December 4, 2018
Most car buying experiences are often wrought with the misfortune of a dealership who's not it tune with it's clients until Audi Silverspring. I met Ryan Henehan [Inventory Mgr] while waiting for information about a specific trim but he personified the understanding of a certain culture of leadership that titles do not make leaders.His understanding of "Taking Ownership" is why we ended up buying our vehicle here. Ryan possesses an acute sense of Relational Intelligence from his measured words that had succinct impact,to exemplary follow-up even when i'd expressed that I was moving on to other alternatives. Ryan isn't part of the sales staff but I tell you,he became the most important person to whom my wife and I committed our loyalty. Mile One is blessed to have such a dedicated team member within her organization. He convinced me. F.Olopade
I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
This dealership is 1st class all the way. Our salesman Atanas was incredibly nice and quite knowledgeable. The entire process of leasing our new Q7 was the most relaxed automobile purchasing experience ever. I highly recommend Silver Spring dealership
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Carbiz has made buying enjoyable. This was by far the least stressful car buying experience ever. Impressive showroom. No strong arm sales staff. William was extremely courteous and kept us informed the entire way. Definitely recommend carbiz if you are in the market for a new car.
From the time I was taking to Saqib over the phone until the time I walked out of Carbiz shop with my new Lexus everything exceeded my expectations. He is very good in what he does. I was very comfortable with the whole process. The entire experience was easy, smooth, no hassle and I walked out with my dream car. We will definitely recommended this place to anyone. we are already thinking of purchasing another luxury car by Dec of all goes well. Rating for Saqib is 10/10 and for the Carbiz is 10/10.
A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).
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