Used Audi Q7 for sale near Virginia Beach, VA

Completed work correctly and timely. My advisor explained work and good waiting area. Tim did a great job as well as technical.

Fred Patterson is an awesome sales rep. His knowledge and customer service experience is very helpful. He made my car sale as comfortable and efficient as possible. He will get my business again..

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

The service person was on time and articulated the specific service expectations.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

The moment I arrived the initial service was outstanding. Another rep informed me of other noted services, (other then the oil change I was there for), that may need attention at some point. That was very helpful, as was the video that the mechanic walked me through regarding areas of my car that he paid attention to. Overall 5 star service. KS

I am well aware of shady dealerships, well acquainted with salesmen who aren't making alot off a sale so they don't go out of their way. Not the case with Philip at Neptune. He stayed well after hours to assist us in buying a car for my sister out of state which is a slightly time consuming ordeal. its been a true pleasure doing business with him. And the case exceeds the expectations of what we had hoped to get in her price range. Very satisfied and highly recommend!!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Merced made it happen for us! She was so sweet and attentive the entire time, whether in person or on the phone. I’ve never had someone call and check in either after buying a vehicle. Keep her there, Elite! She’s for sure making y’all some money!

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

We know repairs can be more expensive but we really like our Audi. I think that’s the key. We don’t leave the house worrying about a failure. A new set of tires was $900🙂. The big shock was a battery replacement, my goodness $750.🙄. It’s solid, pretty and enjoyable ride. The entertainment group is a bit silly but once you get used to it it’s still a pain😊. We enjoy our Audi but costs are higher.

My 20 y/o daughter called to tell me that RT(service advisor) said her transmission was bad in her 2015 Kia. I didn't believe him, and thought they were taking advantage of her. I called the shop and acted like a complete a$$. Turned out that RT and the service department replaced the transmission and fixed the car for under $100. They took care of my daughter and I was wrong about them. If every repair shop was this honest, non of us would automatically think that mechanics are trying to take advantage. I am a grown man though, and I can admit when I was wrong, and I was. RT and the service department at Southern Lynnhaven took care of my daughter. I live in Missouri and my little girl (20) is a new Sailor in the US Navy. They were honest, fair, and I completely misjudged them. Thank You to all of the Moms and Dads who work in that shop. You deserve a medal, and certainly didn't deserve what I said to you all. Sorry, and Thank You for your honesty.

My wife and I have been car shopping for the last couple of months, and we recently came across Udrive. Let me tell you, they are FAST! We had all our questions answered and left there in less than half an hour with exactly what we wanted. The staff was knowledgeable, efficient, and made the process incredibly smooth. We highly recommend Udrive to everyone looking for a hassle-free car buying experience!

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Great service great people great experience will definitely be back and tell all of my friends definitely recommend to all who ask I love my new vw

Fred Patterson was the best car salesman I’ve ever had period listened and understood our needs and gave us the best car experience we have had in a longtime

The affability and professionalism of MRI service manager the promptness with which the work was completed

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Audi is a great car overall. Well made. Very dependable. Always a smooth ride. Requires minimum extra maintenance. Can be depended on. What else can I say!

Josh was one of the best customer service representatives I have ever encountered. He was totally thorough and knowledgeable. I had a wonderful experience and would recommend him personally to anyone.

I cannot say enough about my salesmen (David). I will be remised if I do not share one of the best experiences that I ever had while buying my 2024 Denali Ultimate 1500. David contacted me months before I knew I would be purchasing this vehicle. David and I created a build for a 2024 Denali Ultimate 3500 Dually. My experiences with him were so grand, that my wife wanted to deal with him in finding her the 1500 Denali Ultimate. We gravitate toward genuinely ?good people?, and David is one-of-a-kind. He answered all calls day/night. He has taken my calls even when he was off duty. Truth be told, David, was off the day I came to pick up my vehicle. He is extremely personable. He knows how to genuinely deal with people. I have been a Chevy/GMC man my entire life, and I have tried to test his knowledge even when it was not to my best interest; he stayed honest. He delivers not-so-good news like warm rain. We, as consumers, get so caught up in believing that we can ask for anything with the expectation that we are going to get it because WE ARE THE CUSTOMER. Some things are indeed out of a salesmen control. Some things may even be out of the control of the dealership and the General Motors Corporation itself, but David remained honest even when things could not go my way. He does so with class, and I admire that. Wherever he works, wherever he is selling automobiles, I WILL ONLY PURCHASE FROM DAVID. If he is selling Toyota, then I will buy a Tundra. If he is selling Dodge, then I will buy a RAM. If he is selling Ford, then I will buy the F series truck. Why, because David has taken the time to know what I need and what I like. That means something to me. I am certain that if David is selling it, then I will surely want to buy it! I especially like the way he trained his young apprentice (I can?t remember his name), but this young man called my wife and I twice during our 7-hr. drive home to ensure that we were traveling ok. Thank you, David. Thank you for being there for my wife and I. Thank you always taking my calls to answer the same questions repeatedly. Thank you for picking us up from the airport on your day off and providing us transportation to the dealership. Thank you for finding our truck, which was surely a needle in the haystack. Thank you giving my wife the experience of a lifetime ? this is her first brand new truck. Thank you for giving us one heck of a deal ? one that we can be proud of. I can?t wait until my 3500 Dually is ready for pickup. It would be my pleasure to treat you to a meal and break bread with you like family, because this is what real people do for others that we hold in the highest regard. David for President!

Pleasant courteous staff. Professional and down to earth. Easy to talk to and work with.

Quick and easy service and service rep kept informed on the status of my vehicle

Service Consultant did an exceptional job at customer service and communication with me to keep me informed with repair needed, under warranty, taking care of rental for first 2 days and then getting me a brand new loaner, which I had for a month since the part was back ordered. I really appreciated the loaner and great customer service. Service Manager, Ashley, took good care of me when I returned the loaner, she was so nice and friendly.

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

easy to see why they have a 4.9 satisfaction score. Nice, knowledgeable, and fair is hard to beat. Went over and above to solve a last minute problem. Service lady was wonderful. Can't say enough good things about this group!