My husband and I had a wonderful buying experience from here. We went in having already looked at a couple of cars online. Deon showed us the cars and didn't pressure us into buying them. He was very honest about everything and helped us find what we were looking for and didn't up sell us on a car we didn't need. We ended up buying a car from them and are very happy with our purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
The staff was extremely attentive and really cared about you and your purchase. He wanted to make sure that I purchased the right vehicle for me and was very honest about the vehicle. I would definitely recommend buying a car from here because you will feel like you are very well taken care of. When I decided to purchase the vehicle, after hours, Robert made sure that he had the paperwork ready for me when I got into the dealership. I was in and out of there in 10 minutes of The staff was extremely attentive and really cared about you and your purchase. He wanted to make sure that I purchased the right vehicle for me and was very honest about the vehicle. I would definitely recommend buying a car from here because you will feel like you are very well taken care of. When I decided to purchase the vehicle, after hours, Robert made sure that he had the paperwork ready for me when I got into the dealership. I was in and out of there in 10 minutes of purchasing purchasing the vehicle! Will definitely but a car from here again.
Everyone at Wynne was genuinely kind and helpful. They went above and beyond to help me in the process of buying my new Escape. I never felt pressured once. I will definitely be back!
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