Sami was very knowledge of our vehicle. Very attentive of our needs and willing to help with any problems or questions we may in the future. I would recommend him to any of my friends or someone wanting a new Land Rover. Thanks again for a pleasant experience, even though it was raining cats and dogs.
The appointment was pleasant and speedy, however the price was a bit on the high side. I priced the same service at Checkered Flag and it was way less expensive. I???ll definitely result to YouTube in the future for changing bulbs. Abby is great, she???s always sweet to my daughter!
I went in because my heat isn???t working correctly and dealt with Andrew. I???ve only been to Southern Volkswagen a couple of times but every time I go in Andrew is always the one to help. He???s always filling us in on what???s being done, what needs to be done and doesn???t let you leave with any unanswered questions. I appreciate all he???s done for us! This is the second dealership I???ve been to in my entire life. My old dealership back in Ohio (hometown) were rude, always tacking on unnessecary repairs to make more money and I cringed at the thought of bringing my car in for even an oil change. But I can say that Southern Volkswagen has done a great job!
Friendly informative wiling to correct mistakes and
by SDSMITHMD5 from DealerRater.com
December 3, 2018
Friendly and informative quick to correct errors accommodates client offers options supports your decision. Quick response. Would like an explanation of bill and discount the way it is broken down on final receipt
Very fast excellent on point I have nothing else to add to this box your business was on a roll until it came to this box I'm being forced to add words to this box so now I'm about to say it sucked thank you
I came with a busted side mirror. Tim looked at it and gave me all my options, from the $800 full replacement to just the mirror, and even gave me a reference to try to get the rest of the parts via a salvage place. I ordered the mirror through the dealership and Tim installed it for me in minutes. I can't say enough good things about the service dept. at Southern Volkswagen Greenbrier!
Right out the gate he was amazing! Approached us with a welcoming smile and listened to our exact wants and needs in a vehicle. To be honest I lost all hope in finding a vehicle but he made it possible to get exactly what I wanted!
Mr. Fegeroua was awesome. He knew how nervous i was and took in consideration of what i was looking for and help ease my mind with the process!!
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