Top Notch Experience!
December 3, 2018
Like every 9800 miles, I scheduled my service appointment my Mandy Walters. Things always work smoothly and she always ensure my needs are addressed and taken care of. Mandy already knew I liked the 2018 Q5, so when I dropped my car off, she gave me a 2018 Q5 as a loaner. I returned the next day and had a few questions about the Q5. Mandy put me in contact with an Audi Brand Specialist, George Rangelov. George answered every question I had about the 2018 Q5. George explained in detail everything about the car. I wasn't looking to buy a new car at this time but George did everything to change my mind "without" pressuring me. I told George the color and options I was interested in and he found the exact Q5 I was interesting in. After test driving the new Q5, I told George Rangelov I wanted that Q5. George and I negotiated a fare price and Jean Marc Biewend, the Sales Manager, approved the deal and I was almost in my new car! Chris Grow had the contract completed in maybe 30 minutes and that was a done deal! What an experience for me. I must add, I live in Valrico, Florida. There are two other Audi dealers closer than Crown Audi Clearwater, but I enjoy the service and professionalism of Crown Audi Clearwater. Thank you Crwon Audi