Used Audi hatchbacks for sale near Lee's Summit, MO

After reading several of the negative reviews on the sales experience at Molle Audi, I was extremely apprehensive when I visited today (July 7, 2017) to evaluate the Audi product line. I was pleasantly surprised. Went to the receptionist, she immediately contacted a sales specialist, (Justin Bird) and within two minutes we were discussing my needs. I explained to Justin that I was in the process of evaluating several cars (Audi Q5/Q7, Lexus RX, BMW X3/X5, Volvo XC90), and was not in a position to make a decision. Justin thoroughly understood, provided a great overview of the models in which I was interested, and answered all of my questions. Very low pressure, and a most pleasant experience. As we parted, Justin asked to stay in touch, and let him know if he could be of further assistance. Wish all auto buying experiences were like this.

I recently had a challenging experience with my new Audi RS7 when it unexpectedly broke down and had to be towed. I initially contacted another Audi dealership, but they informed me they couldn’t even look at my car for two weeks. Frustrated & in a panic (my car was heading towards KS in a tow truck) I called Audi Shawnee Mission, and that’s when I was fortunate enough to speak with Michele M. in the service department. From the moment she answered the phone, Michele was incredibly understanding and soothing. She reassured me that they would take care of my car right away, even though the repairs turned out to be more extensive than anticipated but thankfully covered under warranty. What truly set Michele apart was her constant communication throughout the process. She kept me informed step-by-step, and if there was ever a question about something I had mentioned or requested, she made sure to clarify before proceeding. I found this attention to detail and respect for my preferences extremely professional and considerate. Now, my RS7 drives like a dream—better than ever, and I didn’t realize how much I was missing until it was repaired. While I hope I won’t need any significant repairs in the future, I know that for all my maintenance and service needs, Audi Shawnee Mission, and specifically Michele, will be my first choice. The care, respect, and understanding I received made a stressful situation much more manageable. Michele made me feel valued, not just another customer to be pushed aside. I’m truly grateful for the exceptional service I received.

I had great experience with my purchase, and the service department was so easy to work with. Valerie helped with the buying of my vehicle, and Bobby in the service department handled everything perfectly.

Gordon with Audi SM was responsive and helpful (in email) to questions about the vehicle. When we visited the dealership on 4/15, we didn't have an appointment, just stopped by to look at the car. The receptionist was very nice and helpful, we test drove the car while Gordon was on his way to the dealership. All questions were answered, and they were easy to work with. Each person we interacted with was helpful, and did what they said they would do. Great customer service.

My car broke down and I wasn't in a financial place to buy a vehicle. I was working with pretty limited finances. A friend of mine recommended me to go to Carl Carter at Mitsubishi. Carl came and picked me up from the other car dealership that I was at (they were about to take serious advantage of my situation with loan interest rates). I have had my car for four years now and I can't express how happy I am with the continued amazing service from everyone at Northtown Mitsu. They are friendly, professional, courteous, and in my opinion- they exceed the standard. Carl got me in the perfect car with the perfect price. I highly recommend this dealership, and if you're lucky- you'll get to work with Carl!