They did go above and beyond to fix the issues I had, but they seem so unorganized and scattered. The head girl in service finally started to put it all together. I was disappointed that my car came back to me very filthy, I believe it set outside the ten days they had it. They were to call me as the driver was bringing my car to me (over a 2 hr drive) but he just showed up. They were to call me the next day...that didn’t happen either...
Discovery, Sell, Purchase of a Porsche Macan Sports Ed
by S Gupta from DealerRater.com
November 2, 2018
The Indigo Auto Group???s Wayne Bernstein was the ambassador extraordinaire in getting my wife and I to discover, experience and purchase our first Porsche. From start to finish he walked us so cordially and kindly through the entire buying experience. We recommend Wayne at the highest marks possible. Indigo itself carries the best luxury inventory we have witnessed and maintains an environment of humility and integrity to the customer. Outstanding in all respects.
I drove in unannounced and was received quickly and efficiently by Kevin the service manager. in under 10 minutes my tires were topped off and I drove out. So far, every single time I???ve been to Rancho Mirage Porsche I???ve been extremely happy with their service.
This was the most amazing car buying experience ever. I onlybwent in to look at a new Boxter and ended up leaving with an upgrade to the 718 S. My salesman was Nate, and he was absolutely amazing. His passion for these cars, along with his incredible knowledge of them, sold me. I had no intention of buying today. He took me for a test drive and I was sold. He was so fun to work with. Davin in finance made the paperwork so incredibly easy and fast. He is truly a master at his task and I was so grateful. I'm beyond thrilled with the customer service experience and would highly recommend this dealership!
Nate Campbell was myself person. He was professional, knowledgeable, and great to work with. He made the process of trading in the car on a new car straightforward and honest. I am in Illinois and they???re in California so trust is really important. My transport company Sterling Production had communicated with Nate and his sales manager to ensure a seamless process and everything went great! I highly recommend this dealership to do business with.
Nate Campbell was my salesperson. He was terrific from the moment he took my call to closing on the car I really wanted. He was an absolute gentleman. There was no baloney. He listened to what I wanted and made certain I stayed the course and did not compromise my decision by trying to sell me something else. I do not typically give reviews but he really was exceptional. He wrote up the deal I asked for, he delivered the car to me in Los Angeles and took care of all the paperwork so that I could focus on my life and my children. I would absolutely work with him again.
I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
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