Used Audi cars for sale near West Springfield, MA

Very friendly and great personal skills. Willing to listen and to address the issues and come up with an answer.

Bought all new Q5 sportback 6 months ago and its been great. Not one issue. Lots of tech and gets looks everywhere i go. I have the Prestige model.

MJ was the best! He walked me through everything and made buying a great car so easy. Riccardo, the finance manager, explained everything until I was completely comfortable. I can’t stop telling my friends and family how amazing they were to me. I won’t go anywhere else again!

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Michael is absolutely the best He is the most competent person you have ever had I have bought 4 Mercedes there He is just so perfect 🤗🤗🤗🤗

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

It was a pleasure to deal with Zach, Patrick and Mike. The car was as Zach described, and I am very happy with it. The purchase was made easy by these guys and they were very accommodating:)

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

I bought three cars from AutoCare in the last 5 years. The owner Frank is a no nonsense car guy. He won't waste my time if I don't waste his. That is to say; when I go to his dealership with the INTENT to purchase a vehicle, he goes out of his way to make it happen. Never an issue with either vehicle I've purchased from him.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Love my Audi Q5!! It’s the Best car I have ever owned. Great on highways with a ultra smooth ride. Great gas mileage and love love the interior. Sunroof is to die for (it spans the whole ceiling) It has great trunk storage (both back seats fold down) that can hold a lot!! Furniture, tables, etc. I have had mine for 7 years. It’s a forever car!!

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

From the moment I entered the service garage to exiting following the completion of my service recall Hoffman Audi of East Hartford exceeded my expectations! Rocky & the entire team kept me well informed throughout the process. Thank you!!

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Such a gorgeous vehicle, inside and out. Haven’t had a single issue with it for over a year of having it used. Inside of the vehicle is super roomy, and driving feels very comfortable, and really we’ll insulated!

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

The ‘21 A4 Premium Plus S Line is my third consecutive Audi ... love it! Quiet, powerful, safe and fast! This conveyance offers a great deal of wonderful, useful tech, too. It’s two tone interior is gorgeous. Love it!

Justin was very responsive; test drive was very good, waiting now to complet the deal

Rodney and Jim made the buying experience easy… very good selection of vehicles.. I would and will continue to recommend this establishment

This has been a solid vehicle all around. The tech has been responsive with little to no lag for infotainment which can be a big deal with other manufacturers. All the safety features work great with no malfunctions. Long trips I average around 35mpg on premium but it’s not very comfortable after a few hours. Road and wind noise is about what you’d expect from a Subaru but the interior doesn’t rattle the slightest even on rough roads. Haven’t had any real issues arise after 10,000 miles. It’s currently at 28,000 miles and I’ve only done simple maintenance items and a set of tires. I do want to bring up the capability of this car in the snow because its the best I’ve ever experienced. After owning multiple 4Motion VW’s this is all around better for traction in several inches of fresh snow and light ice. Gives you a ton of confidence because this car will make it through a rough storm or two. It’s been a great commuter for the wife and a fun car for me with spirited driving on tracks for the price you pay.