Everyone was kind and was genuinely helpful and they looked out for the best interest of the customer. If I had any inquiries, they were taken care of quickly and above my expectations. Thank you all! 💕
I had been searching online for a few weeks when I found this car. I called and spoke with shawn. He was very attentive when we came to test drive it and answered all my questions and my moms with patience and knowledge. He was never pushy or "trying to make a sale" He even let me go home and sleep on it, only to come back the next day to officially take it home!!! The paperwork was a breeze and did not take all day! Thank you for such a great car buying experience!!!
Talk with Shawn over the phone past few days of what I was needing for work purposes, he then showed me this Jetta which was a good choice at the price I was looking for. Had time to finally come in did a test drive and walked out satisfied with no problems during the process.
Gilbert Martinez had all the paperwork ready to go, he knew I had limited time !! I very well planned traction !! Definitely will refer him!! The experience was quick and the atmosphere was easy going!
I had a good experience. Me and my wife went for a third auto loan and usually that's very hard to do but these dealership made it happen. The only thing I am upset about is that when we started the process I was told the truck in question was going to have a hundred thousand mile warranty. And in reality it only got the 30000 mile warranty. Which I know they had to do things to make it happen with the bank. So all in all I'm very grateful to this dealership. Without them we wouldn't have this great work truck for my gooseneck trailer. Thanks again allways
I was very nervous about the whole car buying experience since I am a first time buyer. The sales and finance team at Alexander Ford made the process so easy. They were very patient and thoroughly explained every step of my car purchase. I also plan on having my car serviced there in the future. They took me to the shop and gave me a tour of the facilities. I feel like I made a quality purchase and that my service needs will also be taken care of in a professional manner.
I was looking for a particular model F250, a supercab, and having found it 3 hours from my home was taken care of professionally and kindly by the staff. They worked hard to find a better financing deal than my bank and helped save me some money. Very friendly and explained everything.
My husband and i just purchased a Platinum Edition F-150 from Alexander Ford. As soon as we walked in the door we were treated like family. I felt like we were in and out in no time. We are not pressured to buy by any of the sales staff. Lana and Stacy were both extremely professional. We were even hugged and thanked by the owners. What a great purchase experience. Even though we live 3 hours away from Alexander Ford, I am confident we will purchase our next Ford from them.
I just had to post that the experience I had with Alexander Ford while buying my car was so wonderful. They really took the time to make sure that my vehicle needs were met. Every step was explained thoroughly as we went along in the buying process. I was not pressured at all and this made me really happy. I was given a very fair price for my trade in and a great price on my purchase. I felt that they made me an honest, fair deal and I just couldn't ask for more. Thanks so much!
We used an online car search engine. Alexander Auto had one of the cars we were looking for. We called ahead and recieved a good quote via e-mail. When we arrived, the car wasn't at the lot. While we were initailly concerned, the staff went out of their way to get the car to the lot and ready for a test drive. This was the best car we drove all day with the best price. The salesman and manager worked to make sure the car was ready so we could drive it home the same day.
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