I previously typed a review here but unfortunately I was lacking a bit of information at the time. I would like to add a mention of an employee of The Auto Palace that I unwittingly omitted from my first review. This outstanding and deserving person is KIM. This most excellent lady is to be commended on her capabilities and her cordial nature with her customers. She's open, honest and direct which are qualities I admire, especially in her profession where these qualities can seem nonexistent at times. Together with Nick and John, Kim adds that extra something that we all wish were present when dealing with a purchase such as a vehicle. Until now, she has been an obscure gem in the company and I would like to rectify this shortcoming on my part. Thank you to the Entire team who helped make our purchase possible and especially to Kim for her candor and integrity.
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
I fell in love with twin auto. They have awesome customer service. My sales rep was Allen, he was very friendly and he made sure I didn't walk out without a car. This is by far the best dealer. They really work with u to get you what you need. Thank you Allen for all you help¿
I had a great experience with Erhard BMW. They were quick to contact me after my first inquiry. They provided me with all the information I needed to make a purchasing decision. They were able to accommodate an out-of-state purchase with ease. When I flew into Detroit they had a professional young man pick me up from the airport and drive me to the brand new and immaculate dealership. My experience with all of the sales staff and financing staff were courteous, professional and personal. Everything was setup and ready so that I could get on the road as quickly as possible for my trip back home. The vehicle was exactly as I expected it to be from the description and photos provided. It was one of if not the best purchasing experience(s).
I highly recommend The Auto Palace to anyone looking for a top quality, previously owned luxury vehicle. The breadth of brands is outstanding and the cars themselves look and drive like they just came out of the factory. The prices are hard to believe and I???ve never experienced a better value in the 30+ years I???ve been buying cars. The showroom is as spotless as the cars, the sales staff is knowledgeable, completely courteous and pressure-free. High praise for my salesman, John Dingle, and many thanks to owner, Nick Naamou, who made this an excellent purchase experience. You will be glad you stopped in.
I bought a 2013 BMW 750i M Sport. Mike is a true car ethusiast and provided the best car buying experience I have ever had. The car was immaculate and I couldn’t be happier with it.
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