Serra, you rock! My salesman and others were so polite and helpful. Jeff Prall knocked himself out to get me the best lease and make sure I was comfortable and happy. I have leased and purchased a lot of vehicles in my life, and I have never been treated so well as I have at Serra. This was my second lease from Serra, and I will definitely return for a third.
2016 GMC Yukon XL Denali Review
True Luxury
by Heather from Avon
April 24, 2019
5
Extremely comfortable for the entire family. Very quiet for an SUV. Black exterior and charcoal interior, very classy and roomy. Superior quality all around. Fantastic performance, great towing capability.
2012 Cruz 24,500 miles sounded like Bird chirp'n inside top of engine. Repair tech found #3 plug loose, removed and reinstalled to correct torque ..... I had to pay, why ???
Service says plugs are wear item and not covered by 6 year 100K mile power train warranty ????. Spark plug OK, did not need to be replaced, just installed like it should have been when the engine was assembled ... dah. !!!!! No different than an engine compartment noise because loose engine mount or alternator loose - not installed correctly - and have to tighten fasteners ??
2015 Dodge Dart SXT Review
Sharp vehicle that I’ve loved driving
by Ddeardorff8 from Charleston, WV
April 27, 2019
5
This car is a perfect first car for teenagers or young adults and I have thoroughly enjoyed driving it. One of my favorite features is probably the moonroof.
The service was excellent! Michael Fillinger was very helpful. He is friendly and knowledgeable about the car. I definitely will recommend to my friends and Family and Co Worker. I work at GM so Yes I have put the card in our break room for any one to buy there car from Serra Buick-GMC-CADILLAC .
I'm very happy with my SRX car . In fact I wouldn't buy any other cars accept from Serra. I know this was a use car but I love it. Thank you for giving a chance to own another SRX.
Your happy customer,
2010 Ford Focus SE Review
Most reliable vehicle I have ever owned
January 21, 2019
5
Currently has over 300,000 Kms and aside for having to purchase a new battery for it after 8 years, I have just changed oil amd put fuel in it.
It has endured 110 degrees in summer & - 40 in the winter. Still starts first time, every time.
EXCELLENT CAR! Good going FORD!
i was very impressed with the amount of information they list on webpage. I was out of state buyer and it was very important for me to be able to get all my questions answered. they did an outstanding job.
2018 Chevrolet Equinox 2LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
3
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
This is my first car i have ever purchased and Anthony and Kip made my exsperience awesome. Went over and beyond exspectation to get me in the car i wanted. They spent time with me to give me knowledge of the vehicles i was looking at plus got my payments right in my guidelines. I will defently go back to victory when its time to purchase another car. Thank you for everything.
2018 INFINITI QX60 Base Review
Best car I've owned
by WMS from Franksville, WI
April 9, 2019
5
My daily commute is approximately 90 minutes one-way. Once I purchased my Infinity Q60, it seems near minutes vs. hours behind the windshield. Infinity Q60, with the 3.0-liter twin turbo, fully adjustable seats, Infinity INTOUCH system makes a fantastic car to drive. And I look good driving it.
absolute pleasure to work with Kathy. every question we had she answered, few minor things pre inspection found were addressed the next day and van was ready for pick up. thanks
2018 Cadillac CT6 3.6L Luxury Review
Amazing Technology
by Scrumpmother from Prescott Valley, AZ.
March 25, 2019
5
I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6
in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.
I recommend them and look forward to buying my next car there as well. They were easy to deal with and did everything they said. I told them I was interested in buying a car and for a $100 deposit they held the car and updated their website saying a sale was pending. This was important to me since I was flying in to Detroit to pick up the car. Ryan picked me up at the airport on time and it only took about 30 minutes at the office with Kathy to purchase the car. Very pleased with the process.
2015 Mercedes-Benz E 400 Review
Remember diesel?
by Sliced Bread from New Jersey to and from Florida
April 19, 2019
5
This has been a great car. 60K miles and no breakdowns.Impressive fuel milage. Only negative is dealing with run-flat blow outs. Never available the same day.
What a great team at the Imlay City Milnes Chevrolet dealership. James Bishop was simply one of the best salesmen I’ve dealt with in my years of car/truck buying. The whole staff from manager to financial was professional and courteous. Thanks Jim you were very knowledgeable and you can count on me to return for future business, I’ll be back �� Eric S.
2012 GMC Acadia SLE Review
Extremely Roomy and Great Condition
by AbbyM from Springfield, VA
May 15, 2019
5
I couldn’t be happier. The GMC runs perfectly and it is fully loaded. DVD Player, Navigation, Sunroof, Leather! Even has back up camera! Thanks Car City!
I brought my 2008 Impala in for its annual winter worthy check and tune up. Once again I was pleased with the attention paid and the suggestions made that I found mutually agreeable. Once again, a good experience and I continue to have confidence in this dealership.
2017 Buick LaCrosse Essence Review
Quiet, Comfortable, and Efficient
by Welman from Hannibal, MO
May 14, 2019
4
600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off
how much is the no worry 4 years warranty and what does it cover im planing to buy a car from there real soon
2006 Mercury Grand Marquis GS Review
Most new car for the money I ever owned.
by Vic from Fort Mill, S.C.
April 11, 2019
5
This car is excellent road car, comfortable, roomy and good driving vehicle with huge trunk and decent gas mileage. I have purchase a new vehicle and don't need this car anymore. It is a great value for the money. Car was top of the line for 2006 with all the extras. I paid $28,000 for this car new and was and excellent value back then.
David Deckard is THE ABSOLUTE BEST service advisor!
by Anthony J Parisi from DealerRater.com
December 6, 2018
4.3 (972 reviews)
As of this writing, I have been bringing my 2010 Ford Fusion for service to Suburban Ford of Waterford (Michigan) for 8 years. Just by pure luck, the service advisor that was available to me at my initial visit to Suburban Ford of Waterford's Service was David Deckard. Because of the excellent service that David Deckard provided to me during my initial visit, for my second visit to the service department of Suburban Ford of Waterford, I again asked for David Deckard and, just as with my initial visit, David Deckard provided me with top-notch customer service. Ever since those first two very positive customer service experiences with David Deckard, every time I need service on my vehicle, I deal exclusively with David Deckard. He is extremely knowledgeable, professional, friendly, personable, and goes out of his way to be sure that I am completely satisfied with the service that he has provided. I am so pleased with the positive experience that I received from David Deckard through the years that I recommended him to everyone I know who owns or leases a Ford Motor Company vehicle. I can't say enough about how well satisfied I am with the excellent customer service that David Deckard provides. Go David Deckard!
2017 Dodge Charger R/T 392 Review
Amazing Car!
by GOTATTN from Clyde, OH
April 23, 2019
5
This car by far exceeded all expectations. Amazing power and looks just like the Hellcat! Crazy amount of power. Turns heads everywhere we go! Would but again in a heartbeat!
I recently bought my Lincoln MKZ Hybrid from Tim Shea and he was by far the most friendly and easy to work with salesman I have ever worked with in my life! He made the buying process seamless and smooth and hassle free! I got the vehicle at a very good price and I am a proud Star Lincoln customer for life! Will highly recommend Tim and Star Lincoln!
2017 Lincoln MKZ Hybrid Premiere Review
Far exceeds ones expectation of a luxurious car
by Timothy Pollard from Naples, Fl
March 12, 2019
5
The Lincoln MKZ Hybrid is the state of the art for an electric/gasoline engine in a modern day automobile; the future is here today.Just take a test drive and you will experience the reason you should be driving a Hybrid auto.
I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!
Traded in suv and needed decent trunk with good lines and comfortable ride. Got it. Very sharp,decent ride,superexterior finish and shine,ok mpg intown, great on long trips
Wow! different experience from other used car dealers I've been at. Very nice facility and nice car selection. They actually work to help you get a car rather than just turn you away. Glad I came here! Excellent!
2015 Audi A4 2.0T Premium Plus Review
Best car ever!
by Ed from HoustonTX
April 16, 2019
5
This car has everything you need: very comfortable and such a fun driving, cool design and entertainment, best safety... all in all it is an awesome car!
I fell in love with twin auto. They have awesome customer service. My sales rep was Allen, he was very friendly and he made sure I didn't walk out without a car. This is by far the best dealer. They really work with u to get you what you need. Thank you Allen for all you help¿
2019 Ford Flex Limited Review
Hidden jewel!!! Best car ever!
by Tarag from Texas
April 27, 2019
5
Amazing seating!! Amazing technology!! Smooth ride!
People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Perfect experience!
by Luke from Frisco, TX
November 6, 2018
5 (1 reviews)
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
2019 Nissan Pathfinder SL Review
Family of 8
by Ladyof8 from Penn Hills, PA
May 10, 2019
5
Perfect for a large family! Especially for my autistic son who can sit in the back and control the temperature! He normally had to sit next to the window he has motion sickness with his autism. He now loves riding in the car!
This BMW is nicely appointed and runs great. Plenty of room for family and dependable transportation. If you find one with a Dinan upgrade, this makes this vehicle the perfect combination (Dinan is only performance upgrade approved by BMW).
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