My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.
by Roderick from Ft Polk, la
January 4, 2019
Very reliable vehicle. Car is truly in a class of its own. I enjoy my 2018 Audi A6. Highly recommend everyone get one or at least test drive this beautiful vehicle.
Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
Great and friendly place, Would definitely recommend this place for anyone that is thinking about buying a new car. Very knowledgeable about there new and used vehicles
My 4th Toyota truck. Thats how good they are.
by Jerry196 from Lincoln
December 31, 2018
I love Toyotas. Very reliable, easy on gas. Dependable. Could use a bit more power but not a real hinderance. Will give this truck to my grandson next year and buy a new one for me. Drove Chevrolet and Fords in the 60's, 70's and 80's, now only Toyota.
good customer experience while waiting on my car. would go back again.
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Front lugs were not tightened on oil change / tire rotation, spoke to Service mgr and he rechecked all and spoke to technician. Filled my tank with gas and told me he would take care of two future service visits. Thankfully no one was harmed and the vehicle is fine.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I brought my 2008 Impala in for its annual winter worthy check and tune up. Once again I was pleased with the attention paid and the suggestions made that I found mutually agreeable. Once again, a good experience and I continue to have confidence in this dealership.
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
Great experience. Free loaner, which helped so much. You'd never no I was in an accident. My car looks amazing. They even cleaned it.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
by Robert Lloyd Fix from Sterling Heights, Michigan
August 15, 2018
Disappointed with lack of communication. Took 2 days to get estimate and I had to initiate call to find out about estimate. Was told repair department would call back when parts were in. Again, I had to initiate call a couple weeks later to find out parts were in.
Awesome in Every REspect
by Paul C. from Covington, LA
December 17, 2018
The Gen 8 Maxima is pure pleasure, whether the mission is a Classy Date Nite or a Fun Sporty Drive in the Country side on Twisty roads. Handles like a dream with Plenty Power and instant pickup at the wheels as the throttle is opened up. Luxury and sporty with Awesome Head Turning till your neck twists off look... The CVT glides the car down the road with no jerky choppy gear changes - its like floating on a cloud when in normal driving, and Sporty Driving is very aggressive but smoother than butter when shifting in Sport Mode.
Love this dealership! Lenny is the best to work with! Process was simple and quick and we came out with an amazing new Benz! We’ve bought many from here and have no complaints!
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
This is the second time we have dealt with MB Novi. Again, it was an enjoyable experience. Our salesperson was Kimberly McNett and she was a delight during the entire leasing process. She was also thoroughly knowledgeable, efficient and extremely congenial. We would deal with her and the dealership again without hesitation.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
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