Getting my brakes serviced after the warranty period was not cheap, but I was impressed with the no frills, prompt and courteous service I received. Other dealerships tended to make me wait for as long as 30 minutes for check in and getting a loaner vehicle. This dealership was a pleasant surprise. I was in and out in 15 minutes total when I dropped off my car.
First of all, we loved my experience with Mr. Joe Billones. The genuine and polite way he talks and communicates makes us feel very comfortable during the process. He is that kind of sales consultant that we would ever want to work with. We did a test drive with Joe, he was very funny and patient. He listens to us, knows what we want and doesn't make us feel pushy at all. The second day we went to another Lexus dealer for another test drive and we didn't enjoy the experience there at all, so we texted Joe back. He was very genuine and caring. He made the purchasing process easy and fast. Our experience with him was very pleasant and comfortable. Would 100% recommend Joe and Lexus to my friends.
Plus, I love my IS 300 F Sport. Feels like it's the perfect car and brand to me.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
Courtney is awesome. She helped get me some new wheels as fast as humanly possible. I also got Greta value for my trade in. Not only did I find my car advisor for life, I also made a great friend. Do yourself a favor, and ask for Courtney at the Lexus Dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I was trying to buy a 2018 M2 and Randy Grams just took care of everything perfectly. I ended up buying it (the car of my dreams). Deanna Kehler recommended Randy to me and it was a great choice. He assisted me very well with everything. Lilly Gutierrez does a great job in the Finance Dept too. Overall I've always had a great experience at the El Cajon BMW dealer for the past 12 years that I've been going to them with my BMW cars (M3, M235i & M2).
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