I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great customer service, quick to trade and buy car
by Jacob from Indianapolis, IN
November 1, 2018
I was able to get decent trade on old car and bought new car quick and simple. They guided me through the process since this was my second car first time solo. Great service when I went there enjoyed the process not bad.
Great experience. Awesome service by Austin. Great selection of cars but I wanted a very specific car which they had. Gave me the car for a while to drive. Easy process to buy. Excellent dealership
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