My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
Very nice ride
by Fan from Chicago
July 31, 2018
The car is small but not too small, enough room once you downsize vehicle from a large suv. The ride is comfortable and smooth sailing.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
by Faye, 1st time BMW owner from TX
June 25, 2018
Love the cars style, handling and all its extra features! The performance is great and the car and a lot of get up and go. Handles wonderfully
by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
5 (29 reviews)
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
Probably one of the best sedans ever made
by 5240rk from Boston, MA
December 1, 2018
I have owned this vehicle for over a year now. I have 13000 miles on it with no problems at all. For me, this car is the perfect balance of comfort, practicality, performance, and style. It has a comfortable and supple ride when you want to take a leisurely cruise. But switch it to "sport" mode and you can toss it around corners and race down the street if you want. At 100 MPH on the highway it feels like my wife's toyota at 50 MPH but quieter. It is built for autobahn speeds so it loves travelling at high speeds. It is rather quiet at those speeds and very stable. Sometimes when I am in the left lane on the highway I look down at the speedometer and am surprised at how fast I am going without feeling like going that fast. The electronics and infotainment in this car is the best I have ever had in any of my previous cars. The voice recognition software in this car is awesome. You press the TALK button and say "Take me to 6743 Oakbluff Rd, Ossining NY" and it never fails to recognize what you are saying. The Navigation system recognizes your command and maps out the route for you without touching any buttons. The radio and music buttons are extremely well designed and intuitive. There is so much better human-machine engineering in this car than any Japanese cars I have ever owned. I love the sport seats as they are power adjustable 8 different ways and they hug your sides which is really good in spirited driving. The winter package comes with heated steering wheel. The entire steering wheel heats up toasty and it is such a blessing on cold winder days when you get into your car. In less than 30 seconds your seats and the steering wheen heat up beautifully. The AWD system is fantastic in NE snowy days. I don't think I will ever own another brand of car after owning this BMW.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
I came here with a set price I wanted to pay for a vehicle and Pedro and Gustavo did their best in order to make that happen. I had a great experience and got exactly what I came in for.
Very good service
by olga graham from West Hempstead
November 25, 2018
I recently bought a Mini Hatch from Certified select motors and have to say the service was excellent. The organisation for such a busy place was first rate and all the staff were very knowledgeable and helpful.
I recently purchased a car from Florida Fine Cars. My Sales Representative was Keith Miller. I can honestly say it was the smoothest process with him. From the moment he greeted us, he was extremely professional. He explained the no haggle and picked out three cars to choose. We drove the second one and that was it!! I highly recommend using Keith. Professional, honest and very knowledgeable!!
WOW! What a ride!
by my first BMW from PA
June 14, 2018
I test drove an Infiniti, Audi and BMW. The BMW definitely seemed to be "the most car for the money." I am mostly impressed with how spectacular this car rides. It performs so well. It is smooth, has incredible spunk and simply hugs the road. Love this car!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
by Robert S. from Phoenix, AZ
April 1, 2018
My BMW 330i is my first BMW. Love the economy, comfort and sport performance settings. Vehicle is very comfortable and has a quiet comfortable ride. The ease of changing digital settings while driving is exceptional. Going to seriously enjoy my first BMW.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
by LUX FAN from NEW YORK
January 9, 2019
This is the sports model which my son loves. I had a 2013 luxury model before , which I liked better, but this is a great car. Rides smooth and very comfortable. I want the X3 next. I like SUV's.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
Very reliable, sleek lines fun to drive
by Coach from Ridgewood nj
January 1, 2019
Have had 4 bmw sedans and always been happy with them. Would recommend this Car to a friend, Have had a lot of positive comments from people who have been in it
FYI, just recently purchased this vehicle so these are early perceptions/comments. I was a bit concerned about how much I would like this car having only owned and driven 5 series sedans and wagon prior. However, the 330i wagon has lovely drive characteristics and a nicely appointed interior. There are a few items missing on the luxury options side, but it compensates with a more glove-like feel that provides a different type of driving confidence. I wish BMW still offered the 5 series wagon stateside, but this is a very nice compromise between utilitarian, luxury and driving enjoyment that I hope to enjoy for many years.
I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience!
Wagon’s...the most underrated BMW’s
by zeiesfirdaus from Toronto, Ontario
November 2, 2018
The 3 series Xdrive wagon is one of the most underrated BMW’s in my opinion. One doesnt see enough of these on the roads. Drives well, ample space, much cheaper than the X3 (if you spec it right). Agreed that it has just a tad bit smaller cargo space than the X3. These stay on the lot longer (i.e can get a good deal from the dealerships). Happy driving.
I leased a 330i XDrive Wagon from Parkview BMW (Tommy Chan) in Oct. Got a deal on the demo and a great rate. Mineral Grey, Coral Red interior & M Sport option. Amazing car!
First time reviewer here- I was looking for a car at a great price without no issues what so ever- my research led me to Brian Giroux here at BMW Austin- I’m located in California and was looking to see if I could get the best price for a 350z they had in stock. Brian made it happen, not only was he patient with me- I didn’t even had to leave my home to take of this. Got me the car shipped in immaculate condition to my home in CA. Wonderful experience, Brian was very professional and always ready to keep me up to date on the car. No hassle, no headache, EXTREMELY good deal of a well taken care of car. Thanks Brian for definitely going above and beyond to get me on the road!
On the 30th of October ,after 2 months of searching I finally found a dealership that was worth doing business with. The Pre-owned internet sales manager Mr. Brian Giroux was the person that sold me my automobile ,he was very upfront and honest ,very professional and courteous .I went there not knowing what to expect after numerous bad experiences with car dealerships in San Antonio.Mr Giroux made me feel so comfortable with the deal that we closed on the car in less than an hour .I already had done my research on the car that i was purchasing and I knew where I wanted to be,as far as how much I wanted to spend BMW of Austin and Mr. Giroux exceeded my expectation. I am very happy with my purchase and I would highly recommend to everyone who is searching for a new or used automobile to take the time and effort to visit a BMW of Austin,they also have almost next to new used cars that they sell for penske if you don't believe me check their website. Once again thank you Brian for making me happy with my purchase .I wish most salesmen in the car business were forthcoming like you,job well done.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Reliable, with a dash of performance
by neilm from Eatontown, NJ
November 14, 2018
I need some horsepower, and a lot of features. This car meets all my needs. Upgrading from a 320i, the 330i feels more powerful, and the added features like blind spot detection, opening trunk with a shadow kick movement are super
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