Went to look at a 2012 ford fusion. The salesman was nice and polite.Even told me I could keep the car over night. The cars was clean and in good shape and almost $2000 under blue book value. Brought the car the next morning.They even took my old 98 Subaru that was not in good shape for trade in. So much better then other car lot I has been to. no pressure selling.
I was trying to buy a 2018 M2 and Randy Grams just took care of everything perfectly. I ended up buying it (the car of my dreams). Deanna Kehler recommended Randy to me and it was a great choice. He assisted me very well with everything. Lilly Gutierrez does a great job in the Finance Dept too. Overall I've always had a great experience at the El Cajon BMW dealer for the past 12 years that I've been going to them with my BMW cars (M3, M235i & M2).
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
When I walked on the lot My wife and I were greeted by a very friendly, knowledgeable, and courteous sales rep. The huge selection of Luxury was amazing. It made it easy for us to find the right color for my pre-owned along with accessories for my wife to choose from. The dealership is very beautiful inside and out. We didn't feel pressured to buy like we did at other dealerships. I highly recommend buying your next vehicle from Rose Auto Sales .
As stated, my experience only got as far to our initial and conclusion w/telephone contact. However, the Agent (whether he was actual Owner/Dealer), IDK, was very consistent and professional with followup calls.
Ben,the BMW expert is really a genius.he is extremely knowledgeable,pleasant.,excellent communicator, and very articulate. We had a very positive experience with him. I highly recommend him to anyone interested in learning about their vehicle.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
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