Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
Hands down best car dealership in Warsaw. Will never go anywhere else. Thank you - Cory, for your all your time, patience and endless hours of helping us not only find something that I LOVE (My Smooth Ride) but feel very safe in. Thanks for your willingness in helping us through the loan process. You had so much going on that day - but never once acted like we were an inconvenience. We will be sure to pass on what a wonderful - honest and clean upstanding business Best Deal Auto is. Thanks.
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
Just purchased a 2015 Audi Q5 TDI from these guys, and it was probably the best experience you can get from a used car dealership, or any dealership for that matter! Sam, Andy, and Mark were all very helpful, informative, and communicative throughout the whole process. They let me have 2 different mechanics come, put it on a lift, and inspect the whole car. They were all very direct, but not pushy at all. Any questions I had, Sam picked up the phone any day at any time. These guys really care about their vehicles and customers. They just got another repeat customer which I’m sure they already have plenty! Great experience.
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
Atlantic Volkswagan is the best Dealership on Long Island. If you're looking for a lease or to finance a vehicle this is the only place that makes deals happen
Their general managers and sales team are hands-down the best I rate the Dealership five stars out of five outstanding service commitment
Just purchased my 3rd Vehicle from USA. Was shopping for another truck for my business ended up driving home with a BMW conv for the wife. Very easy to deal with no pressure in the buying process. Would highly recommend these guys to friends and family. Thanks guys will be back again,
They were awesome!!! Super helpful and made things easy for us. No pressure sales. Would definitely buy another vehicle from them!
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