Used 2017 BMW X1 for sale near Ann Arbor, MI

I reached out concerning a vehicle listed on the website and they promptly answered my questions. We set up a test drive and they had the vehicle ready to roll! I loved it and we were able to move forward quickly with the trade in of my vehicle and purchase of the new one. Everyone we met was friendly and straightforward. There was a follow up email sent a few days after the purchase They were thorough, polite, and knowledgeable. Made the process easy!

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

The professionalism, friendly, courteous, knowledgeable, prompt response, shown by all staff I encountered. The methods of contact - video, written, and phone contact of analysis of work needed to be done as well as updates on work being done and completed. The completion of work in time estimated to be done. The cleanliness of building and work areais exceptional! Always a pleasure! Thank you all!

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Sam does a wonderful job he has excellent customer service always making sure the customer gets accommodated with everyone needs I'm also satisfied with the work ethic each time .

Im glad BMW came out with x1, sometimes customers want to drive a nice looking car and settle for models that end up having major issues and the 100k “warranty” promised it’s just a selling features that never works Becuase every time you take your car “nothing it’s wrong” The BMW has been a great addition to the family; drives great and feels very solid. We love it!

Very simple and easy process! Liked the no haggle, best price up front. No surprises, add-ons, etc.- Everything was as represented. My Sales person, Julius was great!

Gorgeous car inside and out. Never would have expected to purchase a certified pre-owned vehicle, but I would do it again. My parents actually thought it was brand new!

My check engine light came on and they had the part in stock so I was able to have the issue rectified immediately. Also had an oil change & tire rotation done while I was there. The technician kept my car nice and clean, and Courtney was great explaining everything to me. Great service!

I was looking for a car that my wife could fall in love with, and I did it’s beautiful, it’s fast it safe, it is exactly what I wanted for my wife. Our daughter loves it too, the moonroof is just amazing.

Kaleb was very helpful. My wait time was abnormally long, but he applied an extra discount even though I had already been given a military discount.

Lexus of Brookfield is top notch! I can?t imagine purchasing a car anywhere else - my needs are always addressed. From service to sales everyone is helpful!

Although I didn’t end with the vehicle purchase from Lenz, my entire experience was pleasant. Communication was easy and each person I dealt with was knowledgeable and personable.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

Good service and very attentive salespeople. Made the process quick and easy. Would definitely recommend

Amazing staff! Angel B is the nicest person on earth. I had to call a bunch of times and she was always kind 😇

Service was wonderful process went smoothly great customer service Johnathan was very nice and other staff as well

Our sales rep, Tim, was great! He was very personable, professional and helpful in our visit to Athens.

Excellent delivery of my new car. I love their new hybrid. would choose to buy a new car from them again.. the GM Mark was excellent

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.

Lucas provided an outstanding experience throughout the vehicle purchase process. His attention to detail, authenticity, and professionalism were evident from start to finish. He conducted himself with integrity and care, and was a true gentleman in every interaction. In an era where many transactions feel impersonal and purely online, this experience stood out as genuinely human and thoughtful. I felt truly valued and well cared for as a customer. Lucas, his colleague, and the entire BMW team went above and beyond expectations by delivering the vehicle directly to my location, taking significant time away from their workday, and making me feel welcomed as part of the BMW family. I am sincerely grateful to Lucas and the BMW team for such an exceptional and memorable experience.

Noe and Rob were great! answered every question I had and the process was quick and easy