Used 2017 BMW X1 for sale near Plano, TX

I had an outstanding experience with Audi Plano from purchase through service. On the sales side, Spencer Singer and Emari Henri made what is usually a stressful process feel easy, professional, and genuinely enjoyable. They were knowledgeable, transparent, and never pushy. I always felt that they were focused on helping me find the right car rather than simply closing a deal, which made a big difference. Their communication was excellent throughout the process and everything happened exactly as promised. After the sale, my experience continued to be just as positive on the service side. Jorge Garzon took great care of me and my RS e-tron GT. He was thorough, responsive, and took the time to explain recommendations clearly so I could make informed decisions. It?s rare to find a service advisor who combines technical knowledge with good customer communication, and Jorge does both very well. Overall, Audi Plano has built a team that clearly cares about both the product and the customer experience. From sales to service, I felt respected, well-informed, and well-taken-care-of. I wouldn?t hesitate to recommend Audi Plano to anyone looking for a premium car buying and ownership experience.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

We visited NTX Auto to look at several Audi’s That they had listed on cars.com. Azmat and the manager (I don’t immediately recall his name) We’re very attentive and helpful during our visit… with no high pressure sales tactics. While there, we also had the opportunity to look at a number of other vehicles that had not yet listed on cars.com. While there, we also had an opportunity to see the level of work that they perform in setting cars up for maintenance and addressing anything needed prior to the car being listed for sale. Although the car we came to see, did not have all of the options that we were looking for, prices were VERY reasonable, and they had a good selection of vehicles. Even though they didn’t have the ideal vehicle in stock, they were more than willing to bring in one that would work, even from out of state, to help us find the right vehicle. We were treated with the utmost respect and courtesy during our visit and, even though we found the ideal vehicle elsewhere, the level of respect was unparalleled compared to other dealers and dealerships that we visited. I highly recommend NTX Auto and will visit them first the next time when I need to purchase a car.

Im glad BMW came out with x1, sometimes customers want to drive a nice looking car and settle for models that end up having major issues and the 100k “warranty” promised it’s just a selling features that never works Becuase every time you take your car “nothing it’s wrong” The BMW has been a great addition to the family; drives great and feels very solid. We love it!

The experience has been great with auto of Dallas Jamal and Chris Moore and Nadia is very professional and helpful

Gorgeous car inside and out. Never would have expected to purchase a certified pre-owned vehicle, but I would do it again. My parents actually thought it was brand new!